Pharmacy Technician Customer Service
Resume:
Gabriella Reyes
Moreno Valley CA, 92557
**********@*****.***
Objective
To obtain a position where I can maximize my training to develop the experience necessary to prepare myself for a career as a pharmacy technician Work Experience
Riverside Adult School January 2020- Present Pharmacy Technician Program
● Knowledge of laws and regulations
● Identification of terms, abbreviations, symbols, and drugs
● Ability to calculate, use of metric and apothecary systems, and dispense medication
● Record keeping techniques, clerical skills, customer service, retail skills, insurance, and billing
Baskin Robbins August 2018- December 2019 Ice Cream Server/ Barista
● Maintained a clean work environment; performed closing and opening duties
● Made ice cream cones, milkshakes, and other orders for customers according to their requests
● Prepared food for cleaned workstations keeping a clean and sanitary environment
● Effectively handled cash register, including cash, debit, and credit card transactions
● Trained employees on all levels of operations within-handled sales and customer interactions
Hollister April 2015- March 2018 Brand Representative
● Organized items in a visually appealing manner
● Developed and executed sales promotions
● Increased purchase totals by recommending additional items
● Met incoming customers and provided immediate assistance
● Trained new sales employees on effective techniques
● Completed purchases with cash, credit, and debit payment methods The Dentalviews March 2020- Present Receptionist
● Provided excellent customer service by answering and directing all incoming calls in a professional and courteous manner
● Scheduled appointments for patients as requested by the office staff or patients needs
● Adapted quickly to a medical administrative role and worked efficiently with a team
● Confirmed appointments with patients and verified insurance coverage
● Checking messages and answering multiple phone lines
● Ensured patients understand the office policies, financial policies, and privacy policies
● Performed other office tasks as needed
Education
Riverside Adult School January 2020- Present Pharmacy Technician Program Canyon Springs High School August 2012- June 2016
Certifications
Basic Life Support
American Heart Association
Expires February 2022
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