Customer Service Call Center
Resume:
Lisa Crowley Smith
Rm **
Waynesboro. VA 22980
Jan 2002 thru May 2010
Millers Nursery Canandaigua, NY
service, assisting customers with pollination, planting guidance, shipping discrepancies,
and ordering nursery stock.
Replacements, guarantees, credits, and billing inquiries. Resolve customer issues in a timely manner, resolve issue within first call aware of situations and how to resolve Documenting each call, ensuring the next representative.
aware of situations and how to resolve.
2010 thru Jan. 2016
Peaks-n-Valleys Springwater, NY
OTR Owner/Operators for NE division for GM products. A route from Buffalo to Fort Wayne Indiana plant.
Responsibilities were to Drive, dispatch, billing, receipts, Motor Carrier flings for NYS A/R. A/P. Fuel Tax, and permits required by each state. Creating, recording,
and related filings. Customer Service always a priority. Checking and recording driver logs, for accuracy, receipts, and monthly job costs.
Feb.2016 thru October 2018
Mary Lou Crowley Fayetteville, NY
Caring for my elderly mother who was starting her battle with dementia. Medication distribution, doctor appointments, and meal preparation.
October 2018 thru November 2022
Customer Service call center.
Disney+, Netflix, and Walmart.com streaming services offering guidance their clients. Trouble shooting and resolving tech issues.
Account set-up, billing, building repour with customers.
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