Substitute Teacher Customer Service
Resume:
BRENDA FLORES
***************@*******.***
EXPERIENCE
DATES FROM AUGUST-DECEMBER 2022
SOCIAL WORKER INTERN AT CASA DE MISERICORDIA
• ASSESS CLIENTS
• CRISIS INTERVENTIONS
• EDUCATE ON DOMESTIC VIOLENCE
• ANSWER HOTLINE CALLS
• REFER THEM TO RESOURCES IN THE COMMUNITY
DATES FROM OCTOBER 2021- AUGUST 2022
SUBSTITUTE TEACHER AT HARMONY INNOVATION
• COVER TEACHER DUTIES
• HELP THE CHILDREN WITH ASSIGNMENTS
• CLASS MANAGEMENT
DATES FROM APRIL 2020- OCTOBER 2021
JOHNSONS DAYCARE AND SANDYS DAYCARE
• TAKE CARE OF TODDLERS
• CREATE LESSON PLANS
• DO ACTIVITIES WITH THE TODDLERS
EDUCATION
2020-2022
UNIVERSITY OF TEXAS & RIO GRANDE VALLEY
SOCIAL WORK PROGRAM AND GRADUATED FALL 2022
2018-2020
LAREDO COLLEGE
ASSOCIATES DEGREE.
SKILLS
• Multitasking
• Advocating for clients
• Mental health first aid certified
• Team leader
• Customer service skills
• Empathetic
• Hotline calls expertise
2
ACTIVITIES
• I have volunteered in the Domestic Violence Coalition, walked against hunger and homelessness, attended support groups for victims of domestic violence. Helped with the families in the Halloween party for the shelter Casa de Misericordia.
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