Customer Service Rep
Resume:
Teela Simmons
Customer Service Rep
Dallas, TX **237
*****************@***********.***
Customer Service professional experienced in offering exceptional service to customers in a fast- paced work environment. Successful in solving customers grievances with solid communication and interpersonal skills. Cash handling experience and proven ability to meet deadlines with excellent problem solving skills
Authorized to work in the US for any employer
Work Experience
Customer Service Rep
Best Quality Services
August 2016 to April 2020
• Set up and maintain accurate data management system
• Assisted clients with service plans; schedule in-home services via the online interface, answering phone inquiries, and following up with the status of orders
• Assisted with Conflict Resolution
• Assisted High- End Clientele
• Assisted with New- Employee Training
• Proficient in monetary transactions
• Perform fast-paced customer service with accuracy
• Maintain a professional reception area
• Verifiable history of maintaining an excellent attendance record and reliably completing shift requirement
• Demonstrates multitasking technique to complete work assignments Customer Service Associate
RaceTrac Petroleum, Inc. - Dallas, TX
April 2009 to March 2018
• Consistent record of accurately efficiently processing all financial transactions with customers
• Proven achievement of monthly sales
• Confirm ability to sale with passion and provide a consultative experience to customers
• Responsible for upholding all loss prevention and inventory management policies and procedures
• Solid track record of sustaining excellent housekeeping and organizational standards on the sales floors, in the stockroom and at cash wraps
Education
High school diploma
August 1998 to May 2002
Skills
• Communication Skills
• Cash Handling
• Sales
• Time Management
• Conflict Management
• Leadership
• Typing
• POS
• Upselling
• Cleaning Experience
• Customer Service
• Food Service
• Inventory Control
• English
• Merchandising
Certifications and Licenses
TABC
Food Handler
Contact this candidate