Entry Clerk Data

Latoya Price

Alpharetta, GA ***** 315-***-**** **************@*****.***

Objective: Dedicated data entry clerk with strong written and verbal communication skills seeking position to improve company productivity.

Education:

2009 Booker T. Washington High School Atlanta, GA

College Prep High School Diploma

Summary of Qualifications:

Self-motivated, Fast Learner

Strong analytical and organizational skills.

Excellent interpersonal skills, phone manners, and office etiquette

Proficient with Microsoft Word, Excel, Outlook, and the Internet, along with basic data entry and word processing skills

Proficient in managing multiple tasks as the same time

Familiar with medical records & terminology

Experience:

United Healthcare September 2019 – Present

Data Entry & Claims Advisor

Assisting trainees with on-the-job training

Review claims, make payments and benefit determination

Conduct research as it relates to claims processing for medical appropriateness, and diagnosis, using ICD-9 codes and CPT codes as required

Conduct research regarding coordination of benefits issues

Proactively ensure claims are reviewed and processed timely

Cross references data to ensure accuracy and completeness

Kelly Services, Inc November 2017- May 2019

Tier 2 iOS, Remote advisor

Troubleshooting iOS and MacOS devices

Order device replacements

Submitting engineer reports and relaying information to customers

Assisted upcoming advisors with over the phone troubleshooting

Amazon July 2015-November 2018

Customer Service Agent, Remote Advisor

Assisting customers with online order support

Tracking customer’s orders

Providing customers with technical support for Amazon devices

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