SUMMARY OF SKILLS
• Excellent Customer Service
• Basic Computer and Internet Skills
• Time Management & Quick Learner
• Efficient, Responsible and Self-Motivated; Able to Work Under Pressure
• English Speaking, as well as Amharic and Tigrinya
WORK EXPERIENCE
Lyft driver
Rating 4.82
Rides 688
Present
December 28/2020 present
Lyft Inc
Rating 4:99
Rides 2656
-Present
Communicated with passengers and transported them to and from their desired destinations,
ensuring the great customer experience.
Maintained vehicle clean and in excellent condition, provided all-time excellent customer service, and
resolved any customer problematic issues.
Loaded and unloaded vehicles, identified and took the shortest and fastest root, and demonstrated
the ability to remain calm in stressful situations.
Followed navigational directions from GPS,
Achieved and maintained a perfect 5-star Lyft rider rating.
Gate Gourmet
Store Room
April 9/2019 January 1/2020
Grub Hub
Food Delivery Driver January 2019 - Present
Picked or food orders from local restaurants and delivered to customers at varying locations
Janitor January 2018 – November 2018
C &W Services, SeaTac Airport
Cleaned carpets, vacuumed, dusted, swept, mopped, etc.
Polished Stainless Steel doors and escalators
Cleaned restrooms and ceiling vents
•Post Construction Cleaning
* High Dusting
* Deep Cleaning
* Floor Cleaning
* Office Cleaning
Janitorial/Cabin Cleaning April 2017- December 2017 American Building Maintenance, SeaTac Airport
Operated ICE Automatic Floor Scrubber
Cleaned carpets, vacuumed, dusted, swept, mopped, etc.
Polished Stainless Steel doors and escalators
Cleaned restrooms and ceiling vents
* Post Construction Cleaning
* High Dusting
* Deep Cleaning
* Floor Cleaning
* Office Cleaning
Packaging August 2015-May 2016
California Cereal Company, Oakland, CA
• Assembled packaging like boxes or crates, labeled and recorded contents of packaging
• Inspect packaging for tears, cracks and dents
• Ensured materials packed in a way to minimize breakage during transit
Cashier/Shopkeeper January 2008 – August 2014
Family Owned Retail Shop, Ethiopia
• Prepared and accurately processed purchase orders
• Stocked food and products for relevant sections
• Received payment by cash, check, credit cards, vouchers, or automatic debits
• Issued receipts, refunds, credits, or change due to customers
• Answered customers' questions, provided information on procedures or policies
EDUCATION: Graduated from High School, Ethiopia
LANGUAGES: English, Amharic & Tigrigna native
School 9/2/2014-7/28-2015
22100 Princeton Hayward CA 94541
Alameda