SUMMARY OF SKILLS

• Excellent Customer Service

• Basic Computer and Internet Skills

• Time Management & Quick Learner

• Efficient, Responsible and Self-Motivated; Able to Work Under Pressure

• English Speaking, as well as Amharic and Tigrinya

WORK EXPERIENCE

Lyft driver

Rating 4.82

Rides 688

Present

December 28/2020 present

Lyft Inc

Rating 4:99

Rides 2656

-Present

Communicated with passengers and transported them to and from their desired destinations,

ensuring the great customer experience.

Maintained vehicle clean and in excellent condition, provided all-time excellent customer service, and

resolved any customer problematic issues.

Loaded and unloaded vehicles, identified and took the shortest and fastest root, and demonstrated

the ability to remain calm in stressful situations.

Followed navigational directions from GPS,

Achieved and maintained a perfect 5-star Lyft rider rating.

Gate Gourmet

Store Room

April 9/2019 January 1/2020

Grub Hub

Food Delivery Driver January 2019 - Present

Picked or food orders from local restaurants and delivered to customers at varying locations

Janitor January 2018 – November 2018

C &W Services, SeaTac Airport

Cleaned carpets, vacuumed, dusted, swept, mopped, etc.

Polished Stainless Steel doors and escalators

Cleaned restrooms and ceiling vents

•Post Construction Cleaning

* High Dusting

* Deep Cleaning

* Floor Cleaning

* Office Cleaning

Janitorial/Cabin Cleaning April 2017- December 2017 American Building Maintenance, SeaTac Airport

Operated ICE Automatic Floor Scrubber

Cleaned carpets, vacuumed, dusted, swept, mopped, etc.

Polished Stainless Steel doors and escalators

Cleaned restrooms and ceiling vents

* Post Construction Cleaning

* High Dusting

* Deep Cleaning

* Floor Cleaning

* Office Cleaning

Packaging August 2015-May 2016

California Cereal Company, Oakland, CA

• Assembled packaging like boxes or crates, labeled and recorded contents of packaging

• Inspect packaging for tears, cracks and dents

• Ensured materials packed in a way to minimize breakage during transit

Cashier/Shopkeeper January 2008 – August 2014

Family Owned Retail Shop, Ethiopia

• Prepared and accurately processed purchase orders

• Stocked food and products for relevant sections

• Received payment by cash, check, credit cards, vouchers, or automatic debits

• Issued receipts, refunds, credits, or change due to customers

• Answered customers' questions, provided information on procedures or policies

EDUCATION: Graduated from High School, Ethiopia

LANGUAGES: English, Amharic & Tigrigna native

School 9/2/2014-7/28-2015

22100 Princeton Hayward CA 94541

Alameda

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