Data Entry Service Associate

Dolapo Precious Fabowale

346-***-**** ******************@*****.*** Katy, Texas 77449

Summary

Easy-going customer service associate with 1 year of experience who loves working with customers and maintaining high safety standards. Focused, disciplined, and dedicated to creating a positive customer experience to support growth and productivity within my organization.

Customer service,

Documentation review

Microsoft word Bookkeeping, empathy

Guest services Leadership

Communication skills

Computer literacy

Dismiss

Computer Skills, good communication

English

Math

Basic Math

Heavy Lifting

Warehouse Experience

Load & Unload

Pallet Jack

Reach Truck

Retail sales

Maintenance

Order Picking

Materials Handling

Skills

Experience

Burlington Houston,Tx

Stocker 07/2020- 06/2021

FedEx /10/2021 - 06/2022

Texas Jumps n Splash Houston, TX

Omaha steaks

Customer Service Associate (remote) 010/2022 - 1/23

• Trained new associates in customer service script recitation, conflict resolution, and data entry practices

• Following up with clients or customers to check that they’re still satisfied with any purchases

• Upheld the highest standards of cleanliness and staff conduct

• Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise

• Improved equipment maintenance and safety standards, which resulted in a reduction in maintenance costs

• Providing introductory information to new customers

• Determining the quickest, most effective ways to answer a client’s or customer’s questions

• Escalating queries and concerns

• Troubleshooting common issues with a product or service

Education

Hastings High School Houston, Texas

Business & Marketing

• Student of Valor

• Distinguish Honor Roll

• Currently completing courses in coding

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