Business Analyst Junior

FUNLOLA OLALEYE

Richmond, Texas 281-***-**** ****************@*****.*** Linkedin

PROFESSIONAL SUMMARY

Dedicated Business Analyst professional with 5 years working experience of meeting company goals utilizing consistent and organized practices. Skilled at adapting to new situations and challenges to best enhance the organizational brand.

Excellent communication skills with a proven track record of eliciting, analyzing and documenting requirements for business processes and operations.

Organized and dependable at managing multiple priorities with a positive attitude and willing to take on added responsibilities to meet team goals.

SKILLS AND TOOLS

• Research and Analytical skills • Customer Service Excellence & Leadership skills

• Excellent listening & Interpersonal skills • Strong written and verbal communication skills

• Team oriented • Exceptional Documentation skills

• Business Process Improvement • Meeting Facilitation

• User acceptance testing • Requirements gathering

• Change Management • Stakeholder Management

• Problem-solving skills • Keen Observer

• Time management • Proficiency in JIRA/Kanban boards

• Proficiency in Confluence • Proficiency in SnagIt

• Highly Proficient with Microsoft

Suite (PowerPoint, Outlook, Agile Methodologies Teams) etc.

WORK EXPERIENCE

Business Analyst April 2020 to Present

Memorial Hermann Health System- Houston, Texas

Assisting in the development and implementation of process improvements strategies.

Communicating, collaborating and cooperating with internal and external stakeholders.

Participating in work groups/ focus groups.

Analyzing complex business problems and assessing how automated systems can solve them.

Translating business requirements into highly specified project requirements.

Performs analysis of various reports to compose summaries, business plans, PowerPoint presentations.

Preparing and executing test strategies and scripts for new systems, implementations, enhancements and process workflows.

Thoroughly performing system and process troubleshooting and proactively engage my colleagues for support when needed.

Conduct surveys with various clients to collect information on operating processes and user requirements.

Communicating project timelines and progress to internal and external stakeholders.

Ensuring delivery of appropriate documentation throughout implementation.

Coordinate and facilitate interactions between clinical teams, business system end-users and technical teams.

Junior Business Analyst Jan 2018 – April 2020

Memorial Hermann Health System – Houston, Texas

Acts as a liaison between business and technical teams to obtain a detailed business and functional requirements that will make system development easier for the technical team.

Utilize MS Visio to create various flow charts, use case and sequence diagrams, detailing the various actors and how they interact with the system to achieve a goal.

Assist in developing test plans, test cases and user acceptance testing (UAT) to ensure that the implementation meet the requirements and assist in tracking defects.

Develop work plans and process specifications as they relate to systems integration work tasks.

Participate in systems analysis to develop detailed integration requirements.

Created test cases and validated test cases against application performance.

Researched competitors to build report of rising trends in healthcare markets.

Developed short-term goals and long-term strategic plans to improve risk control and mitigation.

Collaborated on implementation of collection strategies with collections, risk and fraud team.

Participates in the presentation of information to customer and internal business and or IT teams.

EDUCATION

University Of Ibadan Bachelor of Arts in English

University of Lagos Master’s In public and International Affairs

CERTIFICATIONS

Certified SAFe® 5 Scrum Master (CSSM) {348*****-****} Scaled Agile Framework

Certified Scrum Product Owner (CSPO) {623***********} International Scrum Institute

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