Sales Associate Customer Service
Resume:
Adam White
Human Resource Manager
***********@*****.***
Orland Park, IL
in https://www.linkedin.com/in/ada
m-white-b17b118b/
SUMMARY
Detail-oriented Human Resource Management graduate looking to assist senior professionals with the entire recruitment cycle to ensure new talents are recruited for the organization within stipulated deadlines and budget. Highly skilled in executing yearly employee appraisals by coordinating with cross-functional department managers.
PROFESSIONAL EXPERIENCE
Retail Associate Oct '18 - Present
Golf Galaxy Orland Park, IL
Cashier and Sales Associate
Direct interaction with customers to find the right club fit and even, help them understand what would be needed to correctly fit their swing style. Also help resolve customer concerns.
IT Support
Over the years, I have been fortunate to put my computer skills to the test at the store by taking initiative to resolve IT problems in the store.
ADDITIONAL EXPERIENCE
Dining Room Lead Feb '12 – Jan ‘17
Peace Village Orland Park, IL
Customer Service and Research
Aided countless guests in a friendly manner and assisted them in selecting products while responding to their questions effectively.
Adhered to the company's customer service policy for conducting all orders via POS systems.
Designed and optimized the product shelves as part of improving visual impact on the customers to boost sales.
Coordinated with the Dining Room Manager to conduct customer research and identified trending products for improving feedback.
Key Achievement
Receiving a promotion to lead within my first two years working there.
KEY SKILLS
• Recruitment • Candidate Screening & Interviewing • Payroll Management
• Performance Appraisal
• Employee Retention • HR Policies Formulation • Customer Service •
Languages: English (native).
EDUCATION
Bachelor of Science : Dec ‘21
Human Resources and Organizational Leadership
Rasmussen University Eagan, Mn
GPA: 3.1/4.0 Honor Roll for 3 semesters
Course Modules:
oPrinciples of Finance Human Resource Management Capstone Managing a Diverse Workforce Organizational Development
oContemporary Leadership Challenges Leading Change
Associates Degree May ’19 Moraine Valley Palos Park, IL
Community College
GPA: 3.5/4.0
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