TAMMY PORTER
**** ****** ** # ***, **** Worth, TX 76112 817-***-**** **********@*********.***
Professional Summary
Tireless Network Operations Manager ready to provide 24-hour oversight of NOC integrity and security. Knowledgeable in all new and emerging tools to harden and optimize network infrastructure. Committed to offering dependable operational integrity and exceptional uptime figures. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skills
High technical skills,
Technical issue resolution
Network troubleshooting
Call center transactions
Clerical functions
Data network technology
Call center strategy
Package loading
Merchandise tracking
Package preparation
Freight labeling
Shipping and receiving
Customer Service
Taking 15-20 calls night
Lifting Ability
Forklift Operation
Work History
Network Center Tech (NCT) 11/1998 to Current
AT&T Inc. – Fort Worth, TX
Executed diagnostics, troubleshooting and evaluations on circuits Conducted tests of components and systems to evaluate performance and identify concerns Assessed new engineering designs to verify technical feasibility and compliance with FCC codes and ANSI standards
Warehouse Order Picker 12/2021 to 04/2022
Wabtec Locomotive Services – Ft Worth, TX
Inspected incoming and outgoing shipments to verify accuracy and prevent errors. Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
Checked inventory and selected products from specific locations based upon availability Warehouse Lead 03/2021 to 06/2021
Pace – Grand Prairie, TX
20 person warehouse staff.
Handled freight and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments. Prepared pallets of boxes for easy transportation between customer and storage locations. Package Handler 08/2019 to 10/2019
FedEx – Fort Worth, TX
As package handler was to load and unload trucks.
Tracked movements with hand-held scanners and daily production sheets to keep records accurate
Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity
Installed bracing, padding and strapping to prevent load shifting and materials damage Resolved conveyor system issues by clearing jams and blockages Ensured packages were sealed properly
Education
Associate of Science: Computer Networking And Telecommunications 11/1998 Education America - Fort Worth
High School Diploma 05/1980
Sulphur High School - Sulphur, LA