Customer Service Driver Class
Resume:
Charles Norman
Scotland Neck, NC
****************@*****.***
Authorized to work in the US for any employer
Work Experience
CDL Driver Class A
BEYEL BROTHERS INC
December 2019 to April 2022
• Pick-up and delivery of crane parts• Complete necessary paperwork daily• Maintain logs• Perform pre/post trip checks• Comply with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
CDL Driver Class A
DMT TRUCKING
July 2019 to December 2019
• Plan routes and meet delivery schedules• Pick up various loads and traveled up to 3500 miles per week• Interact with customers in a professional manner• Complete daily maintenance checks• Maintain electronic logs to track routes and deliveries• Comply with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures• Maneuver trucks into loading or unloading positions• Collect and verify delivery instructions• Report defects, accidents or violations• Ability to drive long hours and travel regularly
CDL Driver Class A
Patriot/Blackhawk Transportation LLC
November 2017 to July 2019
• Keep paperwork organized• Strap, Tarp and secure cargo• Record cargo deliveries • Refuel and clean vehicle • Follow traffic laws • Inspect trucks and record issues • Plan routes using GPS system • Keep commercial driver license up to date.
• Comply with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
CDL Driver Class A
Waste Pro - Daytona Beach, FL
January 2015 to October 2017
• Provides a safe and Distinguishably Different level of service through courteous and expeditious customer service in all aspects of refuse operation to the general public and customers. Exhibits a positive attitude towards company, customer and municipal goals.• Ensures compactors and cans are picked up and transferred properly.• Answers questions and concerns for residents/customers or directs them to contact Customer Service or appropriate government office for additional information.• Comply with all ANSI (American National Standards Institute), OSHA (Occupational Safety and Health Administration) and company safety polices including Waste Pro Absolute Guidelines.• Communicates with customers/resident for delivery and pick-up to optimize customer service.
CDL Driver Class A
Lane Construction - Daytona Beach, FL
March 2014 to January 2015
• Transported freight from origin to destination per customer contract agreements • Coordinated daily deliveries in accordance with customer schedules; adjusted itineraries to accommodate peak delivery times and alternate routing needs • Prepared and managed delivery authorization and pick-up documentation and manifest.
CDL Driver Class A
Summit Trucking Company - Indianapolis, IN
August 2013 to March 2014
• Scheduled local and regional customer deliveries; coordinated delivery teams to meet delivery timeframes • Loaded and unloaded merchandise, and reviewed deliveries at terminal destinations to ensure customer satisfaction.
CDL Driver Class A
Waste Pro - Douglasville, GA
July 2012 to August 2013
• Reported any safety or customer service related issues to supervisor, immediately.• Performed a variety of manual duties in the clean-up of scattered refuse; Cleaned up the area around accidental waste spills and ensures customers containers are replaced properly.• Assisted with other routes as needed to complete daily work.• Demonstrated the ability to operate a variety of mechanical production equipment• Loaded production materials on to trucks• Assembled and disassembled all stage and production equipment
Commercial Driver's License (CDL)
Class A
Expires: June 2027
State: NC
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