LVN II

REBECCA LIPSEY

**** ***** ** *******, **, ***** 713-***-**** ********@*****.***

C A R E E R O B J E C T I V E

I am a compassionate, driven and hard-working nurse who always strives to help and give good care while utilizing my experienced knowledge and clinical skills to the fullest. My patient's will always be my number one priority so that I may give them the best care while being gentle and patient, and showing kindness and compassion. I enjoy being a part of a team and working to maintain strong team work on a daily basis. I enjoy being a leader and training new members of the team. I strive to learn more and want to expand my skills and knowledge in the medical field. I would love an opportunity to work in Gynecology and Obstetrics.

E X P E R I E N C E

ENT ASSOCIATES OF ST JOSEPH HEALTH, COLLEGE STATION, TX

LVN II, Apr 2021 - Present

•Answer patients' calls and determine how to assist them.

•Work as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions.

•Make appointments, keep records, or perform other clerical duties in doctors' offices or clinics.

•Routinely collaborated with department managers to correct problems and improve services. Oversaw and managed clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.

•Liaison between patients and physicians to ensure patient comprehension of treatment plans.

•Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.

•Authorize drug refills and provided detailed prescription information to pharmacies.

•Certified that equipment and supplies were properly maintained for quality patient care and safety.

•Used EClinicalWorks software for documentation and patient care effectively.

•Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.

•Administered antibiotic and steroid injections.

•Assisted with training new hires to the staff.

•Completed authorizations with insurance companies for patient medications.

BAYLOR COLLEGE OF MEDICINE, HOUSTON, TX

LVN II, Dec 2013 - Mar 2021

•• Routinely collaborated with department managers to correct problems and improve services. • Oversaw and managed clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism. • Interpreted and communicated new or revised policies to staff. • Reviewed customer survey information to prioritize areas of improvement. • Identified process improvements in the day-to-day functioning of the department. • Liaison between patients and physicians to ensure patient comprehension of treatment plans. • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment. • Authorize drug refills and provided detailed prescription information to pharmacies. •

Certified that equipment and supplies were properly maintained for quality patient care and safety. • Used EPIC to schedule and manage patient appointments. Demonstrated • Ability to lead and motivate outstanding healthcare teams. • Performed urinalysis tests and communicated results. • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients. • Managed team of medical support personnel. • Performed vitals/glucose testing and assisted in administering injections and urinalysis. •Trained new staff on quality control procedures.

E D U C AT I O N

SAN JACINTO COLLEGE

HOUSTON, TX

LVN Nursing (Dec 2011)

UNIVERSITY OF HOUSTON

Bachelor of Science (B.S.) Health (Dec 2010)

A D D I T I O N A L S K I L L S

•EPIC EMR software

•E Clinical Works EMR software

C E R T I F I C AT I O N S

•LVN-Expires July 2023

•BLS

R E F E R E N C E S

Allison Carter, Nursing Supervisor, Baylor College Pf Medicine

281-***-**** - *******.******@***.*** - Supervisor

Pat Mouish, RN, Baylor College Of Medicine

713-***-**** - *******@***.*** - Coworker

Margaret Corpuz, Physician Assistant, Baylor College Of Medicine

832-***-**** - *******@***.*** - Coworker

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