Costumer service
Resume:
Angelica Vasquez
*** ******* ******, ***** *****, Indiana, 46307, US
************@*****.***
Professional Summary
Professional in customer-focused management with experience identifying issues and implementing
solutions.
Skills
Customer service
Data entry
Credit card processing
Strong verbal communication
Client assessment and analysis
Good listening skills
Professional telephone demeanor
Stocking and replenishing
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Education
Cosmetology Education - Cosmetology license
Paul Mitchell The School - Tinley Park - Tinley Park, IL
Work History
Colorist - January, 2018 to March, 2020
Tricoci Salon & Spa - Chicago, IL
¢ Brushed, washed, and thoroughly rinsed the clients' hair to avoid pulling hair or aggravating the scalp
prior to coloring.
e Effectively communicated with clients to establish color treatment expectations and desires.
e Assisted in the analysis of customers' hair conditions in order to make appropriate product and hair care
recommendations.
¢ Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients
on product benefits to increase sales.
¢ Kept work areas, tools, and equipment clean and properly sanitized to reduce risk and cross-
contamination.
© Developed strong and lasting relationships with clients through consistent delivery of requested services
and exceptional results.
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