Karen D'Agostino

Associate

Reno, NV *****

advz0c@r.postjobfree.com

+1-775-***-****

I am intrigued with all types of challenges and rise to meet them, I enjoy people in all walks of life and take pride working beside them no matter the job environment. Authorized to work in the US for any employer

Work Experience

Self employed/ Owner

Karen's Kreations - Reno, NV

2018 to Present

Self - Employed

• Prepped and prepared dough, diced and sliced fillers, set dough to proof.

• Proofed and baked at appropriate temperatures according to customer specification

• Sliced, packaged, invoiced and delivered.

• Assembles sun catcher novelty stone, shell, and gem novelties

• Handmade one of a kind bracelet and necklaces

• Specialty order items as well

Assistant Manager

Baskin Robbins - Reno, NV

August 2016 to December 2018

• Oversaw the daily work production

• Handled POS system

• Gave employee breaks

• Daily inventory

• Put shipments away newly dated, rotated stock

• Supervised employees with end of shift duties

• Closed store at precise time

• Counted drawer, made daily safe drop

• Armed alarm and locked up for the night

Production Worker

AppleOne/IGT - Reno, NV

September 2015 to March 2016

• Assembly of different parts of slot machines such as:

• Brain Boxes

• Slot machine doors

• Member card holders and programs

• Assembled lottery ticket machines

• Worked closely with quality control as well

Administrative Assistant

National Career Skills Institute - Reno, NV

2013 to 2014

Responsible for promoting upcoming classes through Outlook 2010

• Partnered with Director to begin a new program for school

• Instructor for (3) classes such as Cash management, Customer Service and Practical Business Procedures

• Enrolled new students

• Answered phone lines

• Liaison to Join, Job Connect, and Vocational Rehab

• Implemented a monthly calendar advertising upcoming classes Voter Registration Representative

Americans for Prosperity - Reno, NV

2012 to 2012

Directed and manages through staff and contractors the operations and activities of the Elections Division.

● Maintain voter registration files, verify signatures, process requests for absentee ballots,

● count votes, and prepare documents needed in the election process. Cook

Mountain Springs Assisted Living - Carson City, NV February 2010 to December 2011

• Planned daily menu in accordance with standards with 2 other cooks

• Prepped and prepared lunch and dinner meals for 30 elderly residents.

• wiped and sanitized all counters and tables

• Made sure all was ready for lunch

• Retrieved all necessary ingredients out of stock rooms and refrigerators

• Logged all necessary information as well as refrigerator and freezer temperatures

• Prepped necessary ingredients for meals

• Made desserts and other menu items,, from scratch ingredients

• Cleaned and sanitized all implements used as per instructed through Safe Serve

• Cleaned and sanitized all plates, cups and silverware

• Logged daily.temperatures in accordance with State guidelines for refrigeration, and freezers.

• Logged Temps for different meats, fowl and fish

• Logged inventory

• Unloaded and dispersed truck orders

Customer Service Representative

Marshall Mint &Museum - Virginia City, NV

February 2006 to June 2009

• Warmly Greeted each Patron as they entered the store

• Regaled Patrons with the history of the area

• Sold numerous Gold and silver dollars as well as Carson City minted coins

• Assisted Patrons with purchasing all styles and designer jewelry Open and closed Shop

• Ran POS and credit cards

• While closing store counted and adjusted drawer and made safe drop Education

Certificate in Word Processing

Computer Processing Institute - Hartford, CT

1985 to 1986

High school diploma in Cosmetology/ General

Bullard-Havens Technical High School - Bridgeport, CT September 1979 to June 1983

Skills

• Customer Service (10+ years)

• Serving Experience (10+ years)

• Photography

• Food Safety (2 years)

• Organized, Attention to detail, Communication, Multitasking, Customer service (10+ years)

• Cash handling

• Planograms

• Sales

• Food service

• Dietary department experience

• Restaurant experience

• English

• Merchandising

• Store Management Experience

• POS

• Retail Management

• Assistant Manager Experience

• Food Preparation

• Cleaning Experience

• Host/Hostess

• Menu Planning

• Catering

• Retail Sales

• Inventory Control

• Supervising Experience

• Cleaning

Certifications and Licenses

Alcohol Awareness card

February 2018 to February 2022

Driver's License

Assessments

Retail Customer Service — Familiar

April 2019

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Familiar

Graphic Design — Completed

April 2019

Measures a candidate's ability to create visual media to effectively communicate information and concepts.

Full results: Completed

Proficiency with Microsoft Office: Mail & Calendar (PC) — Completed January 2019

Measures a candidate’s proficiency in using Microsoft Office Mail and Calendar tools to manage their workload.

Full results: Completed

Sales: Influence & Negotiation — Proficient

March 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Retail Customer Service — Familiar

February 2020

Comprehending and responding to retail customer needs. Full results: Familiar

Work Style: Reliability — Highly Proficient

May 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity. Full results: Highly Proficient

Food Service: Customer Situations — Proficient

February 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient

Food Safety — Completed

May 2020

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed

Supervisory Skills: Motivating & Assessing Employees — Proficient June 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient

Cleaner Fit — Highly Proficient

June 2020

Measures the traits that are important for successful cleaners Full results: Highly Proficient

Interstate Truck Driving — Completed

June 2020

Regulations and safe driving practices for long-distance trucking. Full results: Completed

Front Desk Agent (Hotel) — Proficient

June 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Technical Support: Customer Situations — Completed June 2020

Responding to technical support situations with sensitivity Full results: Completed

Brand ambassador — Proficient

June 2020

Promoting brand awareness and sales.

Full results: Proficient

Customer focus & orientation — Highly Proficient

June 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Retail customer service — Familiar

September 2021

Comprehending and responding to retail customer needs Full results: Familiar

Customer service — Familiar

November 2021

Identifying and resolving common customer issues

Full results: Familiar

Customer service — Familiar

November 2021

Identifying and resolving common customer issues

Full results: Familiar

Management & leadership skills: Impact & influence — Familiar October 2021

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Familiar

Work style: Reliability — Expert

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Work motivation — Highly Proficient

April 2021

Level of motivation and discipline applied toward work Full results: Highly Proficient

Electronic health records: Best practices — Familiar March 2021

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar

Customer focus & orientation — Highly Proficient

November 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Advanced attention to detail — Completed

November 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate