Service Representative Data Entry
Resume:
Anna Q. Concepcion
San Lorenzo CA 94580
Email: **********.****@*****.***
Objective: Seeking a full time position in a stable and progressive company offering advancement and career growth opportunities through proven performance.
Professional History:
Baxter – February 2018 – Present
Manufacturing Technician II ( Primary Packaging )
Clean, sanitize and monitor manufacturing and associated support areas.
Responsible for product/process changes, maintenance and generation of accurate and complete records, reports and documentation as required.
May maintain awareness of proper handling and removal of hazardous wastes
Supports all local manufacturing operations.
Operate general production equipment (such as Multivac R230 Packaging Machine, Sealing Die Monitoring System, FillPro and Weighing equipment, Syringe Plunger, Cap Torque System, Ionizing Blow off Gun, Dorner Belt Conveyor..)
Complete relevant paperwork following GDP/GMP guidelines.
Participate on Continuous Improvement Teams.
Receive and distribute supplies into the production area as necessary.
Perform daily cleaning of the production area to maintain in GMP fashion.
Prepare cleaning solutions.
Train and mentor junior level technicians.
Initiate and/or coordinate other process.
August 2014 - February 2018
Manufacturing Technician II ( Secondary Packaging )
Supports all local manufacturing operations.
Operate general production equipment (such as Kliklok machine, 3M-Matic Adjustable case sealer, ARPAC Stretch wrapper.)
Complete relevant paperwork following GDP/GMP guidelines.
Manually clean all portable equipment and small parts.
Participate on Continuous Improvement Teams.
Receive and distribute supplies into the production area as necessary.
Perform daily cleaning of the production area to maintain in GMP fashion.
Train new employees on procedures for which MT2 is qualified as trainer.
May perform other duties as assigned.
World Pac – May 2008 - June 2014
Warehouse Associate/Order Puller
Pick outbound orders using stand up and sit down forklifts and prepare for shipment.
Load and unload inbound and outbound orders using forklift.
Put away product to locations.
Scan product during order pulling.
SOS Music Bar – January 2005 - April 2008
Bar Owner/Supervisor
Supervise staff of 12-15 employees, ensuring that the workflow is properly handled.
Conduct meetings to staff before daily operation.
Ensure that the work schedules are correctly implemented and that the jobs are assigned effectively and completed properly.
Assist in maintaining the security of the bar.
Conduct operations in manner that promotes safety.
Conduct physical inventories of stocks, ensuring that all inventories are accurate.
Perform and monitor constant training with staff.
Monitor daily reports and receipts with the bookkeeper.
Proactive in improving operational efficiencies.
Alpha Cargo Philippines - May 2000 - November 2004
Customer Service Representative
Communicate with customers via telephone and in person.
Answer customers’ questions and concerns regarding scheduled freight deliveries.
Coordinate with drivers and dispatchers with regards to delivery schedules.
Perform training to new hired customer service representatives.
Shipping/Receiving Coordinator
Assist in receiving inbound containers.
Ship outbound orders for delivery with a customer time request.
Schedule shipment deliveries with drivers.
Data Entry Personnel
Enter delivery information in the company’s database
File documents and reports and create archive files.
Personal Skills:
Competent in typing (50 wpm with accuracy) and Ten-key by touch.
Proficient with PC’s, Windows, MS Word, Excel, Power Point, Outlook,
Promote and maintain excellent verbal and written communication skills.
Fluent in English and Tagalog.
Self-motivated, fast learner, responsible, dependable, trustworthy, flexible, and team player.
Education:
1996-1990 Don Teodoro V Santons Institute, Mabalacat City, Pampanga, Philippines
High School Diploma
References:
Available upon request.
Contact this candidate