MICKAYLA NOEL
****************@*****.***
WORK EXPERIENCE
Maitre’d / Server
Negril Village Restaurant, Manhattan, NY
February 2018 - Current
● cross trained in the office, kitchen, & serving position
● booked in Opentable to reserve guest seating & dining requests
● answered guest questions & took to-go orders
● seated guests based on floor plan & server’s section
● attended/lead weekly pre-shift meetings
Hostess / Reservationist
The NoMad Restaurant & Hotel, Manhattan, NY
October 2017 - February 2018
● cross trained in office, as a server’s assistant, & in housekeeping
● booked in Resy to reserve guest seating & dining requests
● answered guest questions/phone calls
● completed gift card transactions
● manned coat check
● ran food to tables when helping chef
HR Assistant
Triumph Enterprises, Mclean, VA
July 2016 - January 2017
● completed tasks in Sharepoint, Microsoft Word, & Excel
● onboarded employees using UltiPro / payroll
● conducted background checks through EBI
● processed, filed, & kept track of all employee files using alphabetic storage
● held new employee orientations using Powerpoint
● managed insurance questions & processing for clients/employees (CIGNA, etc.)
● oversaw termination process (learned what to say, how to file, etc.)
● worked with other agencies to confirm rehires & fires for the government
● earned certificate of understanding for workplace harassment, office conduct, etc
Waitress / Bottle Girl
911 FSt NW, Washington DC
May 2016 - October 2016
● seated guests in a timely manner based on their reservations
● used OpenTable to conduct floor plan seating & reservations
● answered the phones (set up reservations, answered questions, gave directions)
● learned the extensive menu & served the correct food & drink choices to the table SKILLS
Hospitality, Serving, Cooking, Creative Writer, Microsoft Systems, Multitasking, Organization, Event Planning, Presentations, Public Speaking, Social Media Manager, Clerical EDUCATION
Creative Writing Major, 2016
Interlochen Arts Academy, Interlochen, MI
College Prep HS Diploma
Loras College Law Program via Stanford University, Session 606 Criminal Law
PUBLICATIONS/PERFORMANCES
“My Father’s Expressions,” original poem performed at the Kennedy Center Millennium Stage, Higher Achievement Program (2010)
“Throw The Rocks,” original poem published in The Interlochen Review (2015), performed on Corson Stage via Interlochen Arts Academy Center Stage (2013) REFERENCES
Former Manager Mannal Babar 240-***-****
Former Owner Rachel Murray 770-***-****