Mechanical Engineer Customer Care

ANUSHA JANDHYALA

Phone:+1-858-***-****

******.**********@*****.***

San Diego

Highly efficient, result-oriented, and compassionate professional looking to leverage experience in client-facing roles to drive quantifiable results. Adept at ensuring Business analysis, quality customer care, regulatory compliance, and operational efficiency. Experience in Data Management, Stakeholder Management, Quality assessment, compliance, and client care. Well versed in risk assessment, evaluations, administrative support, and reporting. Strong interpersonal skills, with a solid track record in support-based work, engaging and assisting diverse teams, and high-quality Client service Experience: 4years

Air Liquide Engineering India Pvt Limited, Hyderabad Aug 2008-Nov2012

Good understanding of Various Processes from Design to Final Delivery

Worked directly with clients in business units to determine requirements for new and changing service needs and assist with sourcing and procurement processes and procedure.

Coordination of multi discipline Engineering so as to fulfill the Project goals.

Following the Project Schedule and coordination of Review meetings with Client Engineering teams and procurement department and Vendors

Communication management with Team, Vendors and Clients.

Coordination of Logistics & Procurement for ordering and deliveries.

Follow up of Site Progress and working on Constrains both Engineering clarifications, supply and scope clarifications.

Monitoring of Budget vs actual for Cost coordination of multi discipline Engineering so as to fulfill the Project goals

Following the Project Schedule and coordination of Review meetings.

Communication management with Team, Vendors and Clients.

Coordination of Logistics & Procurement for ordering and deliveries.

Preparing the draft of Monthly Board Reports.

Follow up of Site Progress and working on Constrains both Engineering clarifications, supply and scope clarifications.

Monitoring of Budget vs actual for Cost control.

Was part of Development of 210 TPD standard Air separation plant (ASU) for Air Liquide Russia

Successfully handled 4 international projects and 2 national projects taking care of planning, leading project review meetings, problem solving and monitoring Participating in techno-commercial discussion and finalizing purchase plans for Ordering of valves, compressors, tanks, etc. Risk assessment, making risk response plans, risk monitoring and implementing the contingency plans Exposure in PFD, PID’s, 3D models reviews of Cryogenic Air separation plants Generating monthly progress reports & disseminating to management and customer .

Career Break : Took a break of 11yrs from Nov 2012 -2023 (present) to take care my family and kids.

I started volunteering since December 2022 at Morning Creek Elementary school. Education: Bachelor’s in Technology Mechanical Engineer, JNTU India, 2008 Technical Skills:

Data Management Business analysis Microsoft office Administrative Support Power point Numerical/Analytical skills

Microsoft outlook Computer/IT skills

Work Authorisation

Authorised to live and work in USA

Visa status L2 S valid until Feb13 2025.

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