Care Associate Medical Assistant

EXPERIENCE

DATA CONTROL & ANALYSIS, MEDICAL STAFFING

SOLUTIONS

MARCH 2022 - PRESENT

Lead Health Care Associate. Supervisor and trainer for new employees within the company. Hourly observation of Rapid Antigen Testing and Reporting. Corrections for data and routine error types, assuring corrections are made. Assurance that positive and inconclusive workflow steps all correctly saved, completed, and documented. Guarantee all data is ‘clean’ at end of shift.

ADMINISTRATIVE MEDICAL ASSISTANT, MEDICAL

STAFFING SOLUTIONS

DECEMBER 2020 - PRESENT

COVID-19 Testing Project for Pharmaceutical Company to test employees, contractors, and vendors. Instructs, guides, and supervises the self-administered nasal swab test. Administrative duties include check in/out, obtaining consent for testing, verifying identity, answering questions, providing guidance, documenting results, and running laboratory testing. AMBULATORY & OUTPATIENT HEALTH UNIT

COORDINATOR, YALE NEW HAVEN HEALTH

JULY 2010 – DECEMBER 2020

Experience not only in ambulatory care and outpatient services, but also throughout the hospital in inpatient, emergency, intensive care, and the operating room. Checked-in and checked- out patients, processed patients admissions form, and verified insurance. Answered multiple phone lines and provided effective communication amongst coworkers, nursing staff, physicians and their offices, and procedure assistant and technicians. Coordinated bed placement and bed readiness to ensure the patients have a smooth transition throughout hospital upon admission and discharge. Scheduled, informed, and documented future appointments upon patient’s discharge, as well as scheduling appointment and procedures for outpatient and admitted patients. Received and routed messages, documents, NICOLE DAWSON

HEALTHCARE ADMINISTRATION

PROFILE

Over 10 years of clinical and

administrative experience in a

healthcare setting, with an array

of responsibilities and providing

support to ensure the

departments or project runs

smoothly, every day. Strong

passion for facilitating and

coordinating care as well as the

ability to simultaneously manage

trainings, meetings, and schedules

communicating and providing

support to all staff. Compliant and

proficient in understanding

healthcare policies, HIPAA

compliance, and privacy of

patients. Tech savvy and efficiency

focused with an advanced

knowledge of EPIC and Microsoft

O1ffice Suite. Strong passion to

strive for the best patient focused

care in any medical setting.

CONTACT

**********@*****.***

www.linkedin.com/in/ndawson269

(401) 575 - 9166

Westerly, RI 02891

ACTIVITIES AND INTERESTS

Travel • Adventure • Photography

and orders to appropriate personnel that are critical to treatment or procedures.

EDUCATION

BACHELOR OF SCIENCE IN HEALTHCARE

ADMINISTRATION

PURDUE UNIVERSITY GLOBAL

AUGUST 2022

DEAN’S LIST/2012

ASSOCIATE OF SCIENCE IN ALLIED HEALTH SCIENCE

NEW ENGLAND INSTIUTE OF TECHNOLOGY

DECEMBER 2018

CONCENTRATION IN RESPIRATORY THERAPY

KEY SKILLS AND CHARACTERISTICS

Strong interpersonal & communication skills • MS Office Suite • WPM: 90 • Ability to work collaboratively as part of a team • Problem Solving • Leadership • Meticulous attention to detail • Excellent Organizational skills • Poised under pressure

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