CHRISTINE TAYLOR

**** ****** ***** ****, ***********, NC 27525-9470

Phone: 919-***-****

Email: advyn6@r.postjobfree.com

Ability Summary

Exceptional customer services skills

Strong interpersonal communication and phone skills

Proven ability to independently analyze and solve problems

Courteous and reliable team contributor

MS Word, PowerPoint & Outlook

Oracle PeopleSoft and SAP

Employment History

02/2019 – 03/2020

Customer Service Clerk Vescom America Inc. Henderson, NC

Performed data entry and billing/BOL

Managed inbound and outbound calls

Coordinated pick-ups with multiple freight companies ensuring maximum efficiency

Performed regular inventory to ensure minimal overstock

Verified outgoing products and shipped packages/processed outgoing mail

02/2015 – 01/2019

Childcare Provider Pricilla Taylor Raleigh, NC

Developed and implemented educational and recreational activities

Prepared and served meals and snacks

Assisted with grooming, dressing and bathing routines

10/1997 – 03/2012

Fulfillment Coordinator Santa Fe Natural Tobacco Co. Oxford, NC

Managed 28 employees covering two departments at two locations within company

Oversaw international shipments and corporate accounts

Supported sales representatives with opening new accounts and upgrading existing services

Quickly and efficiently resolved customer concerns

Maintained quality control/satisfaction records

Continuously sought ways to improve customer service

Education History

Completed coursework for Medical Assistant

Medical Arts School Raleigh, NC

Associates Degree, Communications & Public Relations

Vance Granville Community College Henderson, NC

High School Equivalency Diploma

Vance Granville Community College Henderson, NC

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