MEKEA GILBERT
Oklahoma City, Oklahoma *****
405-***-**** - *****@*********.***
PROFESSIONAL SUMMARY
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. SKILLS
CAD Software
SAP
Microsoft Word Excel and Outlook
Data Entry
File system
WORK HISTORY
12/1999 to Current Utility Operations
Oklahoma Gas And Electric Company – Oklahoma City, OK Answer calls high volume incoming and outgoing calls about their electric account.
Start and stop and transfer service for customers. Update information on customers accounts.
Set up work orders.
Reverse and transfer payments,bills,payments and deposits on customers accounts. Release payment funds posted incorrectly and transfer them to correct accounts in SAP.
Helping our New Construction Department set up new meter sets and inspections that come in from the city or county.
Helping with online customers with password resets. EDUCATION
Diploma
Fredrick Douglass High School - Oklahoma City, OK