I.T
Resume:
EDUCATION
WORK EXPERIENCE
PERSONAL SKILLS
AMA computer University
Bachelor's degree in Computer Engineering
Mobily Communications Inc - Riyadh, KSA
Customer service representative - Inbound
and outbound
Answer incoming calls and respond to customer’s emails. Management and resolve customer complaints.
Sell products and place customer orders in the computer system. Identify and escalate issues to supervisors.
Provide product and service information to customers. Upsell products and services.
Complete call logs and reports.
Al Tayyar, Riyadh, KSA
Digital ads
Develop and implement online marketing policies and projects. Capture and track public sentiment and interests around the industry or product. Improve search engine optimization and general discovery of content by target groups. Analyze and report on web traffic, analytics, and engagement. 12-201*-**-****
Alorica. Philippines, Quezon City.
Internship
Managing operating systems.
Designing and testing computer hardware components, such as processors, circuit boards, memory devices and routers.
Designing, setting up and testing networks.
Zengage - Pasay. Philippines
Arabic Bilingual Representative
Make outbound calls to clients to promote and sell a product or service Address client’s needs, complaints, or other issues with products or services Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
Engage in active listening with customers, confirming or clarifying information and diffusing angry clients, as needed
Build lasting relationships with clients and other call center team members based on trust and reliability
Utilize software, databases, scripts, and tools appropriately 06-2022 present
POGP-DEXIN999 PASAY
I.T
Review diagnostics and assess the functionality and efficiency of systems Implement security measures
Monitor security certificates and company compliance of requirements Offer technical support to company staff and troubleshoot computer problems Install and update company software and hardware as needed Anticipate and report the cost of replacing or updating computer items
Quality Control
Self-motivated and strong logical thinking
CV-GULF.COM
YOUSIF YOUSIF
Sudanese
Victoria Tower, Panay avenue, Quez
on City
10-10-1993
male
************@*****.***
Microprocessor-based systems
Artificial Intelligence (AI) & Machine Learning (ML)
Excellent conceptual and analytical skills
Able to work on my initiative or as part of a team
Analysis and Decision-Making skills
Managing tasks and problem-solving skills
Analog and digital hardware and firmware design
Detail oriented, strong organization and a high degree of accuracy
Strongly focused, with the ability to complete tasks accurately in a fast-paced environment with conflicting deadlines
An in-depth understanding of all major social media platforms, blogging, and publications
knowledge in blockchain, crypto, and DeFi
knowledge base of cryptocurrency mining and trading crypto LANGUAGES
English
Arabic
Football
Fitness
HOBBIES
CV-GULF.COM
Contact this candidate