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skills, education, and experience with opportunity for growth advancement

EDUCATION:

Bryant & Stratton College, Rochester, NY

AAS. Criminal Justice Science, Current GP:

Anticipated graduation: May, 2013

Dean’s List — Fall, 2011- Spring 2013

Perfect Attendance Achievement Award — Fall 2011

Rochester educational Opportunity Center, Medical Secretary Program,

February 2009

+ Rochester Educational Opportunity Center Day Care Technician Program 85

Hours of Supervised Structured Early Childhood development (6 week

certificate program), November 1997

* Rochester Business Institute, Medical, Billing and Coding (24 credits), April

2007

+ Rochester educational Opportunity Center, Bridge Day Care Program-

Recognition of Practicum Excellence, November, 2009

+ Rochester Educational Opportunity Center, GED program, September 1996

* Certified Home Health Aide Training certificate completion, July 1993

23.75

RELATED COURSES / SKILLS:

Computer Skills: MS Word, Access, Excel, PowerPoint

Writter/Oral Communication

Organized

‘Team-oriented

Customer Service experience

Microsoft 2007 Word and Excel,

alphabetical and numerical filing,

keyboarding,

Customer Service

Business Math,

Medical terminology, Medical Billing and Coding

EXPERIENCE:

Rochester City School District’ Employment Store, Rochester, NY

‘Aug 2007-present

Full time Clerical Support

+ Provided support to customers via telephone

* Filing

* Faxing

* Customer Service

* Data Entry

Rochester City School District) Kelly Educational Staffing, Rochester NY

November 2005 — November 2006

Fulltime Clerical Support

* Provided courteous customer service to customers

+ Answered customer questions regarding the child’s education

+ Trained new employees and provided back-up coverage as needed

* General computer input

Rochester City school District/ Kelly Educational Staffing, Rochester, NY

November 2003 — November 2005

Fulltime Paraprofessional

* Providing teachers with classroom procedures

* Organized and supervised children activities

* Acted s a substitute for absent employees

* One on one aide for children with different disabilities

Volunteer Experience:

Rochester City School District/ Early Childhood Development,

Rochester NY, 2007/2008

‘Volunteer- Community fait’s, in-services for registration for pre-school Special

Education Services

Rochester General Hospital,

Rochester NY, August 1983- December 1986

Volunteer responsibilities included delivering flowers, newspapers and magazines,

acted as a companion to the elderly, transported patients ready for discharge

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