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Personal Assistant Customer Service

Location:
Rochester, NY
Posted:
March 16, 2023

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Resume:

Phirun Salcido

Customer Service

Rochester, NY **621

Cell: 585-***-****

******.*******@*****.***

SKILLS

Outstanding skills in assessing client’s needs.

Excellent communication with strong customer service skills.

Ability to work effectively in high pressure environment with a diverse population.

Solid understanding of what it takes to get the job done.

EXPERIENCE

Starbridge - Personal Assistant

2020-present

Assist client with personal errands.

Responsibly drive client to/from events, appointments.

Provide courteous customer service at all times.

St. Ann’s Home- Team Leader, LPN

2019-November 2020

Administer medication, treatments and wound care for patient.

Supervise nursing assistants within the unit.

Self Employed, Rochester NY-Medicaid Provider

JUNE 2006 - PRESENT

Provide 1:1 in home patient care for medically needy individuals.

Administer medications and respiratory treatments.

Administer tracheostomy and gastric tube care.

Monitor ventilator alarms and respond appropriately.

TWIG @RGH, Rochester NY -Ambulatory Care Nurse

MARCH 2013- APRIL 2015

Timely triage patients’ needs, obtain vitals and room patient.

Complete lab work such as blood glucose checks, urinalysis, and strep culture swapping.

Administer immunization injections per doctor’s orders.

Assist in medical supply ordering and prior authorization paperwork.

Provide patient teaching on Diabetes and Hypertension.

Central California Women’s Facility, Chowchilla CA - Crisis Unit LVN

NOVEMBER 2004 - FEBRUARY 2006

Complete patient admission and discharge to unit.

Administer medication, respiratory treatments and wound care.

EDUCATION

Genesee Community College, Batavia NY- Business Administration AS

SEPT 2016- 2018

SUNY Brockport REOC, Rochester NY - Certification Licensed Practical Nurse Program

SEPT 2003 - MAY 2004

US ARMY, Multiple Duty Stations USA - Certification Signal Support Systems Specialist

JAN 1999 - OCT 2008

Honorable Discharge

Army Veteran

US ARMY BASIC COMBAT TRAINING, Ft Jackson SC - Basic Combat Training Certification

NOV 1999- JAN 2000

Benjamin Franklin High School, Rochester NY - Regents Diploma

SEPT 1992-JUNE 1996



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