Service Assistant Contact Representative

NERICA ALLEN

**** ****** *****, ********, ** ****8 470-***-**** ************@*******.***

SUMMARY

I am seeking a better opportunity to demonstrate my skills and abilities. I am a hard worker and always complete tasks that are set before me. I am a conscientious and respect my work time Supervisors, and co-workers. Over the past 16 years I have been proven reliable, dependable, and punctual.

HIGHLIGHTS

Decision making skills Healthy eating support

Inventory organization Basic Knowledge of Accounting Principles

Supervision and training Proficient in Microsoft Word

Order processing Written Communication Skills

Administrative support Successfully prepare own taxes

EXPERIENCE

Internal Revenue November 2021 to

Contact Representative

Training in handling tax payer Accounts November 2022

Redan Middle School –

Food Service Assistant October 2019 to Present

Monitor food production.

Monitor and Record food storage temperature 40 hrs. per week

DeKalb County School System Mar 2016 to Oct 2019

Assistant Manager – Kelley Lake Elementary School 40 hrs. a week

Successfully managed the Kelley Lake School Cafeteria.

Oversaw food production and service work for over 380 students and staff per day.

Assisted senior manager by independently handling day-to-day requirements.

Eliminated resource waste through effective monitoring and improved controls.

Coordinated activities of staff, including setting schedules and delegating assignments.

Planned approaches based on student nutritional needs, conditions, and dietary histories.

Updated and kept current all paperwork in compliance with internal protocols.

Maintained operational performance by skillfully handling opening and closing tasks.

Dekalb County School System Nov 2012 to 2016

Food Service Assistant – Miller Grove High School 40 hrs. a week

Prepare bulk food items while keeping costs low and closely adhering to recipes and directions.

Maintain work and service areas in clean, sanitary, and safe condition.

Protect consumers by adhering closely to safe food handling practices. Monitor service counter supplies, replenishing with condiments to maintain ideal levels.

Nov 2005 to 2012

Food Service Assistant - Cross Keys High School 40 hrs.

Monitor food production.

Operate kitchen Equipment

EDUCATION

Dekalb County School System-Continuing Education, Human Resource TID 9

Cashier Training

Basic Computer Class Training

Wesley High School-Commonwealth of Dominica

High School Diploma

Principles of Accounting

Principles of Business

LEADERSHIP

Under my leadership I have managed a team with integrity and honesty, which allow us to accomplish goals and set standards established by the Dekalb County School System.

During my leadership at Kelley lake Elementary was awarded a certificate for its commendable efforts in best practice in the School Nutrition Wellness programme

under my supervision the Test score went up due to the fact the student were able to eat healthy meals on a weekly basis and this was carried out very sucessfuly.

References

Available upon request

Contact this candidate