Customer Service Administrative Assistant
Resume:
Brandy Beck RN, BSN
*********@*****.***
Experienced Registered Nurse with great leadership skills seeking employment that will assist in enhancing my career goals, and allow me to continue to develop a stronger set of skills. I have a wide range of experience in the healthcare field and I am always striving to broaden my knowledge, and skills to improve myself, the quality of care for my patients, and assist my staff in the development of their skills and knowledge.
Administrator & nursing tutor/Instructor
Brandy’s Nursing Tutoring Services -online and surrounding areas
January 2021 to Present
I teach nclex prep classes for RN and LPN, Intro to medicine, pharmacology, and other nursing classes as needed. I also tutor students for nclex RN and LPN and nursing classes. I teach classes via zoom that consist of anywhere from 25 students to 200 students per class. The content follows the state guidelines and I’m responsible for finding and planning the criteria and making sure the curriculum meets the standards and follows regulations and standards. With tutoring I follow the ncsbn guidelines and utilize different resources accordingly to make sure my students are ready for their exams. I have each student take a nclex simulation on their first session, I review their results with them, analyze their results, develop an educational plan pulling together different approved resources on the areas they are at, near, and below passing at and focus our study sessions on those areas. I really enjoy this a lot but need more work, looking for fulltime work with benefits.
Nursing instructor/Tutor
Administrator
Varsity Tutors-online and surrounding areas
February 2021 to present
I teach nclex prep classes for RN and LPN, Intro to medicine, pharmacology, and other nursing classes as needed. I also tutor students for nclex RN and LPN and nursing classes. I teach classes via zoom that consist of anywhere from 25 students to 200 students per class. The content follows the state guidelines and I’m responsible for finding and planning the criteria and making sure the curriculum meets the standards and follows regulations and standards. With tutoring I follow the ncsbn guidelines and utilize different resources accordingly to make sure my students are ready for their exams. I have each student take a nclex simulation on their first session, I review their results with them, analyze their results, develop an educational plan pulling together different approved resources on the areas they are at, near, and below passing at and focus our study sessions on those areas. I really enjoy this a lot but need more work, looking for fulltime work with benefits.
Registered Nurse/Case Manager
Administrative Assistant
Private Pay Home Care Case - 1917 York town ct. Lancaster, OH
April 2016 to February 2021
I provided RN Services to a patient in their home, and also case managed their care as needed. I did a weekly medication set up, wound care if needed, patient education on diseases and treatments, medications and side effects to watch for, assessment, and contact physician if needed. Collaborated patient care with other medical disciplines that were involved in the patient's health care to make sure the best possible care was provided to the patient.
Registered Nurse
Grant Medical Center – 111 Grant Ave. Columbus, OH
March 2020 to September 2020 1(614) 566-900
Worked night shift on a Trauma med surge unit. Worked with a wide range of patients at a variety of levels of care needed. Performed all RN duties such as medication administration, IV and central line care, wound care, assisting the needs of patients, and other RN duties. Electronic patient charting, assisted with patient case management as needed. Collaborated with other medical disciplines in the medical field to provide adequate top-quality care to the patient. Assisted patients with daily living needs if they required it. Provided patient teaching on disease processes, treatments, medications and other medical necessities they needed taught. Assisted the patients with their therapy regimens as needed. Provided companionship and advocated for the patients.
Registered Nurse / RN-Supervisor
Country Lane Gardens - 7820 Pleasantville rd. Thornville, OH
January 2018 to January 2020 1-740-***-****
RN Supervisor in a long term and rehabilitation facility. I worked as the charge nurse in a skilled rehabilitation hall providing care and performed all RN skills from Central line IV to wound care, medication pass and care coordination. I also supervised all the staff in the building and handled any staffing or customer service issues during my shift.
Registered Nurse
Crestview Nursing and Rehab - 957 Becks Knob Rd. Lancaster, OH
May 2016 to December 2017
RN Supervisor in a long term and rehabilitation facility. I worked as the charge nurse providing care and performed all RN skills from Central line IV to wound care, medication pass and care coordination. I also supervised all the staff in the building and handled any staffing or customer service issues during my shift.
Registered Nurse Care Manager/Director of Nursing/Marketing
Health force - 10921 Reed Hartman Highway Stye 329 Cincinnati, OH
October 2015 to January 2017 1-800-***-****
Assignments vary. I did prison nursing, rehab facility, hospital, home health or insurance case management: provided RN Services to patients in their homes, also case manager their care, supervise staff, care coordination. I also plan and carry out marketing events to increase patient census and increase in profit along with great customer service. Accomplishments Helping my patients be to remain in their homes and still have their medical needs met. Skills Used: All RN skills, strong management and leadership skills, marketing, Director of nursing, great customer service, and strong knowledge of business management.
RN Case Manager/marketing representative
1 Amazing Home Health Care - Columbus, OH
January 2015 to October 2017
I planned and carried out marketing events to increase patient census and increase in profit along with great customer service. Case Management of patients care, supervision of home health aides and nursing staff, created plan of care, correlated care with family, staff, physicians and county agencies. performed all RN skills such as, IV insertion and care, central line care, trach care, medication administration, wound care, etc. as needed. Provided companionship to patients. Also provided patient education of disease processes, treatments, medications, side and Oasis completed thoroughly.
Director of Nursing
Tender Home Care - 950 Taylor Station Rd R, Gahanna, OH
February 2014 to December 2014
Ran the nursing department which included Supervision of nursing staff, marketing, staffing, new hire and annual training and in service, education, Medicare and Medicaid and private insurance making sure we were following the guidelines revising policies as needed. State surveys and plan of corrections if needed. OASIS, Customer care, HR task, RN skills, patient care as needed, etc. Case Management of patients care if needed, supervision of home health aides and nursing staff, created plan of care, correlated care with family, staff, physicians and county agencies. performed all RN skills such as, IV insertion and care, central line care, trach care, medication administration, wound care, etc. as needed. Provided companionship to patients. Also provided patient education of disease processes, treatments, medications, side effects to watch for and signs to report to the office or physician. I provided skill competencies to RNs, LPNs, and STNA; assisted all staff to set career goals and worked with them to help them reach them. I performed employee evaluations, and training. I made sure all patients were getting the best possible quality of care possible.
Unit Manager
The Convalarium of Dublin Care - 6430 Post Rd, Dublin, OH
January 2013 to January 2014
Supervision of nursing staff and resident care of my unit, assist with development of plan of care, correlate care with family, staff, physicians and county agencies. I handled the care conferences. I assisted the Director of Nursing, and filled in during her leave of absence. Assisted with chart audits. I ran the Restorative program for the whole building, conducted quarterly reviews and made changes accordingly. Performed skill check offs and yearly competency checks on staff. I performed all RN skills such as, IV insertion and care, central line care, trach care, wound care, medication administration, etc. as needed. Assist with daily living needs.
Registered Nurse Supervisor/Case Manager
Good Nursing Care -26 W. Waterloo St. Canal Winchester, OH
June 2011 to January 2013
Case Management of patients care, supervision of home health aides and nursing staff, created plan of care, correlated care with family, staff, physicians and county agencies. performed all RN skills such as, IV insertion and care, central line care, trach care, medication administration, wound care, etc. as needed. Provided companionship to patients. Also provided patient education of disease processes, treatments, medications, side effects to watch for and signs to report to the office or physician. I provided skill competencies to RNs, LPNs, and STNAs. I performed employee evaluations, and training. Oasis assessments performed and Oasis completed thoroughly.
Registered Nurse Supervisor/Case Manager
Maxim Healthcare - 98 Integrity Dr. Suite A Hebron, OH
February 2010 to June 2011
Case Management of patients care, supervision of home health aides and nursing staff, Created plan of care, correlated care with family, staff, physicians and county agencies. performed all RN skills such as, IV insertion and care, central line care, trach care, medication administration, wound care, etc. as needed. Provided companionship to patients. Also provided patient education of disease processes, treatments, medications, side effects to watch for and signs to report to the office or physician. I provided skill competencies to RNs, LPNs, and STNAs. I performed employee evaluations, and training. Oasis assessments performed and Oasis completed thoroughly.
LPN/STNA
Crestview Nursing and Rehab - 957 Becks Knob Rd. Lancaster, OH
May 2005 to February 2010 1-740-***-****
Started as STNA providing daily living needs to individuals went to school became an LPN then worked as an LPN Provided care in a long term and rehabilitation facility. I worked as the charge nurse providing care and performed all LPN skills from IVs to wound care, medication pass and care coordination. I also supervised STNAs as needed, weekly skin checks, took orders, admissions, and handled any or customer service issues during my shift.
General Manager
Long John Silver’s May 2005 to February 2010 out of business
Managed staff, hiring, training, education, marketing, ordering, prophet and loss, ran all positions in restaurant such as cook, cashier, drive thru, runner, etc. U developed improvement plans for areas of weakness and helped to improve and assisted staff in their career development.
Education Profile
MSN
Northwestern university presently estimated completion 2024 then pursuing my doctrine in nursing education
BSN
Muskingum University
2012 to 2013
Associate RN
Hocking College
June 2007 to June 2010
LPN Degree
Hocking College
2004 to 2006
References:
Jessica Puck, Supervisor 1-614-***-****
Brittany Prior, Manager 1-70-616-****
Nickole Green, Supervisor 1-740-***-****
Michelle Hammond, HR Director 1-70-415-****
Contact this candidate