Dance Teacher Customer Service

To whom it may concern,

I am writing to express my interest in this position.

I have 2 years of experience working with children, adolescents, and adults who have various psychological, emotional, behavioral challenges. I also have 1 year of retail experience at a food truck and lounge. I am passionate and committed to providing everyone excellent service and treatment. I also look forward to working with a great organization and team in which I can grow with. I bring with me diversity, a friendly personality, great work-ethic, and passion for helping others. I would appreciate a personal interview to further discuss employment possibilities. If you have any questions, please call me at (980) 474- 9609. Thank you for your time in review of my resume. I look forward to meeting you in the near future.

Best regards,

Victoria Baker

VICTORIA BAKER

P.O. Box 5054, Charlotte, NC 28299

980-474- 9609

OBJECTIVE

To obtain a challenging position that will afford me the opportunity to excel and enhance my professional experiences.

EDUCATION

Mallard Creek High School, High School Diploma Class of 2023 EMPLOYMENT

Ice Vibes Food Truck and Lounge

Server (5/2021-8/2022)

Greeted and seated customers. Took food and beverage orders and accurately entered them into the ordering system. Made menu item recommendations. Communicated any food allergy or special nutrition needs to kitchen staff. Ensured all orders are filled quickly and accurately and that food is high quality. Provided attentive service to diners, like refilling drinks as needed and checking their needs during meals. Promptly addressed any customer service issues and referred to management if and when necessary. Performed some cleaning duties, such as at the service station, around the kitchen and in the dining area. Pinnacle Point Supportive Services

Office Support (5/2020-11/2022)

Provided administrative assistance to the therapists and other company administration as required or as requested including correspondences, typing, doing research, filing, and taking telephone messages. Drafts memos/letters as appropriate. Schedule, maintain, and follow up on consumers and agency appointments. Performed word processing activities; format, revise and print out final copies of PPSS documents. Maintained company files and consumer charts, soft, electronic, and hard copy alike. Greeted and directed all arriving consumers and visitors that enter the facility.Provide consumers with accurate, consistent, and courteous information relevant to agency services and resources. Ensured all incoming calls are handled efficiently and in a timely manner. Maintains accurate, complete documentation of all services provided as well as office memos and correspondences. Created and updated consumer charts regarding consumer demographics. Provided Quality Assurance of clinical documentation by chart auditing for compliance purpose. Completed intakes and discharges of the consumers on an as needed basis. Maintained strict adherence to Insurance and PPSS guidelines. Performed other administrative or office duties as required or as assigned. IDANCE Performing Arts Center

Dance teacher (9/2019 –11/20221)

Implemented activities and programs for children ages two to fifteen. I communicated daily with staff, children, and parents effectively. Co-supervised up to 15 children while inside and outside of the dance facility. I taught children to resolve conflicts and interact with others in an appropriate manner while in the dance studio. Planned and implemented age appropriate programs and activities that advanced the physical, emotional, social, and cognitive development of the children in my dance class. Ensured safety and security standards were met. Moreover, I provided positive reinforcement behaviors utilizing behavior management techniques so that everyone in the class can learn and have a good experience. Community Service Organization

Jack and Jill of America, Charlotte Chapter