DONNAREZA T. BONTILAO
Purok * San Jose, Cebu City
************@*****.***
Personal Information
Date of Birth : May 18, 1999
Place of Birth : Cebu City
Age : 23
Civil Status : Single
Nationality : Filipino
Religion : Roman Catholic
Objectives
To obtain a position where I can apply my skills and knowledge, as well as to be able to enhance my skills more. I am very willing to learn new things where I can gain knowledge from it.
Educational Background
Tertiary:
June 2015 – 2019 University of Cebu-Banilad – Graduated Bachelor of Science in Information System
Secondary:
June 2011 – 2015 Talamban National High School
Primary:
June 2005 – 2011 San Jose Elementary School
Skills
Computer literate Multi-tasking
Fast learner
Has good communication skills
Work Experience & Job Description
*Photo Editor under Image Deck Inc. from May 2019 - November 2019
- Editing real estate photos such as aerial photos, stack photos, panoramic photos, exterior, and interior photos.
*Customer Service Representative under United Health Care Company (Optum) January 2020 - May 2022
- A 3
rd
party administrator, hired by members employer, to help ensure that the claims are paid correctly.
- Inbound and outbound member calls and provider calls.
-I handle benefit calls for both member and provider.
- I handle claims status for both member and provider including reason of the denial as to why no payment made on the claim or bill.
- I also handle authorization status of the upcoming service.