Office Assistant Information Technology

Jessica Sweeten

Tampa, FL ***** 561-***-**** ***********@******.*** linkedin.com/in/Jessica-sweeten/

Profile

Dedicated and passionate professional with networking administration experience, strong technical and analytical communication skills. Adept at mastering modern technologies. Driven achiever with excellent organizational skills and proven success in academic and professional environments.

Education

St. Petersburg College Clearwater, FL

Associates in Science, Cybersecurity Expected Graduation May 2023

Cybersecurity Certificate December 2022

Course Highlights

Network Defense and Countermeasures

Fundamentals of Linux / Unix Environment

Incident Response and Disaster Recovery

Law and Legal Aspects of Information Technology

Ethical Hacking

Skills

Problem Solving

Expertise to work in a team environment.

Technical skills such as HTML, CSS, C#, Microsoft Office Programs

Detail-Oriented

Highly collaborative

Ability to thrive in a fast-paced environment

Work Experience

St. Petersburg College Clearwater, FL

Student (Full-Time) May 2020 – Present

Around the Clock Home Care Clearwater, FL

Office Assistant March 2018 – June 2020

Implemented a companywide app to allow off-site caregivers the ability to clock in while also allowing caregivers and families to report on daily tasks or concerns

Maintained and protected login database containing personal information

Initiated the use of QuickBooks for weekly billing, allowing for a “PAYNOW” button to increase on time payments from clients

Succeeded in weekly billing and accounts collectibles for over 80 clients, payroll for approximately 120 CNAs and RNs, along with weekly scheduling for both clients and caregivers

Assured state guidelines and requirements were maintained by routinely updating emergency information for clients

Volunteer Experience

St. Petersburg Urban League June 2016 – Present

Latter Day Saints disaster clean up initiative September 2017– October 2018

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