FRANCO OSMAR
ROLDAN
Cleveland, MS *****
*****************@*****.***
PROFESSIONAL SUMMARY
Persuasive telemarketing experienced in soliciting donations over cold and warm telephone calls. Excellent call control, time management and sales abilities.
Creative Marketing Assistant offering a strong command of campaign development, community outreach and social media. Contribute to campaign success with superior performance, tracking and data analysis.
SKILLS
Call documentation
Prospect relationship building
Objection management
Scripted call control
Automated dialing
Scheduling
Work planning
Attention to detail
EXPERIENCE
Telemarketer
Delta State University Cleveland, MS
August 2022 - December 2022
Gauged prospect interests and needs to set appointments to address needs.
Leveraged persuasion techniques and pre-written scripts to help raise money for the foundation office
.
Maintained strong call control and weeded out unprofitable connections to exceed performance targets.
Marketing Assistant
J Tennis Birmingham, Alabama
May 2022 - July 2022
Created social media posts in line with marketing strategy and engaged with the community
Coordinated and tracked digital marketing campaigns using various tools and platforms.
In charge of creating and designing projects and overseeing brand guidelines.
Work Study Student at Student Activities
Itawamba Community College Fulton, MS
August 2019 - December 2019
Assisted with student activities events including coordinating supplies and setting up spaces.
Delivered messages and ran errands for office staff.
Coordinated smooth travel for staff by arranging transportation and accommodations.
Tracked inventory orders and usage to maintain accurate records.
EDUCATION
Bachelor of Business Administration - Finance and Marketing
Delta State University, Cleveland, MS
May 2023
McDonald's Retzer & Retzer Scholarship
Hayden Mitchell Scholarship
Associate in Arts (A.A.) - Business Administration
Itawamba Community College, Fulton, MS
May 2020
Ptk Honors Society
Made it to the Dean's list on freshman year
Made it to the President's list on sophomore year
LANGUAGE
Spanish
Native
English
Fluent