Technical Solutions Engineer

ERIN M. CRONCE

**** ***** **** *** ***, Verona, WI 53593

540-***-**** ********@*****.***

EDUCATION - The College of William & Mary, James Monroe Scholar Program B.S. Applied Mathematics with Operations Research and Statistics Concentrations December 2021 B.S. Psychology GPA: 3.8

PROFESSIONAL EXPERIENCE

Technical Solutions Engineer (February 2022 - present) Epic Systems, Verona, WI

● Developed innovative solutions to various technical issues related to information security and revenue

● Identified and mitigated security, privacy, and financial vulnerabilities for healthcare organizations

● Led the implementation of solutions and optimizations to interdisciplinary issues

● Wrote and executed code to manage and report on clinical databases

● Facilitated usability studies to healthcare executives to gather feedback and optimize software accessibility

● Collaborated with leadership of national and international healthcare organizations on efficient and optimal software usage

NASA REU Researcher (May 2021 - August 2021)

NASA Langley Research Center, Hampton, VA

● Developed trajectory optimization models for multiple aircraft collision avoidance

● Simulated and modeled multiple aircraft trajectories using the mathematical computing capabilities of AMPL

● Analyzed and compared the efficiency of centralized vs distributed optimization models

● Collaborated with NASA project managers to incorporate constraint minimization and flexibility preservation in mathematical modeling

James Monroe Scholar Researcher (May 2020 - August 2020) The College of William & Mary, Williamsburg, VA

● Implemented topological methods such as binary thresholding to analyze micro-CT scans of Antarctic ice samples

● Analyzed and interpreted Betti numbers to determine the rate of change of topological features using MATLAB

● Presented at Syracuse University’s 2021 New York State Regional Graduate Mathematics Conference, UNC Greensboro’s 2021 Regional Mathematics and Statistics Conference, and 2021 Joint Mathematics Meeting

Facility and Aquatic Supervisor (August 2019 - December 2021) William & Mary Campus Recreation, Williamsburg, VA

● Oversaw work of patron service student employees and lifeguards

● Managed and coordinated organizational activities in the recreation center

● Ensured safety among recreation participants by enforcing safety protocols and following appropriate procedures as defined by the American Red Cross

● Provided exemplary service in interacting with patrons, managing sales, and opening and closing facilities EEG Lab Researcher (September 2021 - December 2021) The College of William & Mary, Williamsburg, VA

● Performed statistical analyses on large volumes of time series brain data to identify trends and arrive at conclusions regarding behavioral patterns

● Employed various mathematical methods such as Fourier transforms to analyze waves of brain activity and effectively filter out noise

SKILLS

● Python

● R

● MATLAB

● AMPL

● VBA

● Spanish

● SQL

● Java

● SPSS

● MUMPS

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