Data Entry Call Center

Roopha Subramanian

A pragmatic IT professional with over 10 years of experience in developing web applications using .Net Technologies, Python and learning with a passion on agile leadership and new technologies. Skilled in working under pressure with new challenges to grow with the organizational brand.

+01-401-***-**** *******@*****.***

https://www.linkedin.co

m/in/roophas/

Education

Work Experience

Master’s in Computer

Applications

Bharathiar University, TN, India

06/2002 - 03/2005

Bachelor’s in Computer Science

Bharathiar University, TN, India

06/1999 - 03/2002

SR. Software Engineer

Fidelity Investments

05/2010 - 01/2015

Project 1: Server Automation

• Developed Server Automation using C#.Net,

HPOO workflows, CRON jobs, Services in an

Agile environment for Windows and Linux

servers

Project 2: Packaging Automation

• Developed customized MSI packages applying

organizational level standards for packaging for

Windows servers (Win 2003/2008/2012) using

ASP. Net, AngularJS, Python, Wix Programming

and SQL Server.

Project 3: Screen Sharing Workspace (Innovation Lab)

• Involved in developing workspace screen sharing

desktop app between Mobile/iPad/Laptop

without the need of logging of current work or

remote desktop. The project qualified for patent

process.

SR. SOFTWARE ENGINEER

Northwest Airlines (Delta), Hexaware Technologies

(Onsite)

03/2002 - 05/2010

Project 1: CargoMAX

Skills

C#. Net

ASP. Net

MVC

REST

HPOO

JavaScript

SQL

Oracle

Python

HTML5

Linux

MS VSS

Additional Skills

• Developed Cargo Revenue Maximization

application for sales persons and business

reporting the business commitment and the

actual commitment at various level using BRIO

6.6.4 with QIQ EIS Designer, Hyperion, Ascential

DataStage.

• Involved in CargoMAX enhancements with BRIO

for freighter performance, east bound forecast

analysis and support.

Project 2: Avaya CMS

• Managed Avaya Call Center Management which

had call related activities stores in real time and historical tables in Informix DB. Informix data is taken backup on a daily and weekly basis for the

daily/weekly agent and split records and

Ascential DataStage 7.5.1 ETL jobs upload data

into a DB2 database.

Project 3: WX+ (POC)

• Developed World Flight Weather update web-

based application which acts as an interface to

the world flight system which uses INT1 protocol

to communicate using JDK 5, Struts 1.2.9,

NetBeans IDE 6.0.1and MySQL Server

Project 4: AQP

• Developed Advanced Qualification Program

application used by pilot instructors to grade

pilots on curriculums and tasks they perform in

the flight simulators using C#.Net, AJAX, ASP.

Net, SQL Server and Microsoft Enterprise

Libraries

Software Engineer

Hexaware Technologies

03/2002 - 05/2010

Project 1: Adabas Data Migrator

• Developed Adabas Data Migrator web

application to migrate data from Adabas to

Oracle using automatically generating Natural

programming code to extract data from Adabas

in XML format and migrate data to Oracle using

ASP. Net, C#.Net, Adabas, Natural, Oracle, IIS

and VSS.

Arduino Automation

DaVinci Resolve

Airtable

Scrivener

GitHub

MIT App Inventor

Project 2: REACT

• Developed Revenue Accounting Tool to generate

automated printable web tickets from PNR data

text file and creating revenue reports for

passenger and cargo.

• Developed the tool using C#.Net, ASP. Net, SQL

Server, MS Reporting Services.

Project 3: Unisys WCIS

• Supported Unisys Web Content and

Infrastructure Services using ASP, SQL Server,

MTSDBAgent, HTML, IIS and 3rd party tools.

Current Location: Warwick, RI 02888

Work Authorization: H4 EAD

References: Furnished upon Request.

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