Services Associate Service Delivery

Denise Davis

OREGON, WI ***** 608-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Seasoned Underwriting Manager offering 25 years of Commercial and Surety insurance expertise. Well-versed in insurance laws with success in mitigating risk and controlling loss through comprehensive analysis, policy negotiation and service delivery. SKILLS

• Laws, Policies and Procedures

• Staff Management

• Data and Reporting Analysis

• File management

WORK HISTORY

GUEST SERVICES ASSOCIATE 09/2019 to CURRENT

Festival Foods Verona, WI

• Answer customer inquiries and requests by researching in-store and online offerings to provide accurate answers.

INDEPENDENT SALES CONSULTANT 08/2015 to 09/2019

Arbonne International LLC Irvine, CA

• Enhanced product presentation and promotional material displays, working alongside retail representatives.

VICE PRESIDENT OF SALES 02/2013 to 08/2015

Community Bankers Financial Services Bloomington, MN

• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.

REGIONAL VICE PRESIDENT OF SALES 07/2011 to 02/2013 Allied Solutions, LLC Indianapolis, IN

• Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.

DIRECTOR OF UNDERWRITING 07/2007 to 06/2011

CUNA Mutual Group Madison, WI

• Assisted underwriting management teams with review of complex cases, staffing resource projections, process improvements and overall workload balance and management.

EDUCATION

Bachelor of Arts Business Management 09/1990 to 05/1994 University of Nevada - Reno, NV

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