Customer Support Service Engineer
Resume:
AR colony,AR chawl, Room no **, Ballarpur –Karjat
Road,Damat Gaon,Neral-410101. Maharastra. INDIA.
Email-id:************@*****.***
1] Customer Support Engineer –Siemens AC/DC EMU India Railways Duration:16/03/2021
/
to Till Date
Region :Mumbai
2] Customer Support Engineer –Siemens AC/DC EMU Indian Railways Duration:16/08/2016 TO 30/04/2017
Region :Mumbai
DUTIES
Project:-E.M.U.(Electrical Multiple Unit) of MRVC & GP Job Profile:-Major Responsibilities (Operation & Maintenance of system)
• Commissioning & Troubleshooting of AC/DC System of EMU (Passenger train).
• Troubleshooting and fault finding during maintenance service of trains.
• Supervision work during installation/replacing of ACU,TCU IGBT modules checking.
• Software upgradation for TCC,PIS & other system in EMU Mumbai rake.
• Responsible for Train Trial and confirm for passenger fitness of train.
• Involved in coordinating, supervision, and monitoring of daily, weekly, monthly, and quarterly maintenance of EMU suburban trains.
PROFESSIONALPRECIS
Core Competencies
A thorough professional with a proactive attitude, capable of thinking in and out of the box, Skilled in maintaining cordial relations with external and internal bodies for the smooth running of operations. A keen learner with strong analytical & problem solving skills abilities teamed with effective communication skills. An effective relationship building & interpersonal skills and strong analytical, problem solving& organizational abilities, consistently met tight deadlines schedules with in dynamic environments.
Mr.Saiyed Aftab Ahmed A.
CAREER OBJECTIVE
PROFESSIONAL EXPERIENCE
SIEMENS LTIMITED.
• Planning and scheduling preventive maintenance activities and analysis of daily failure with proper troubleshooting.
• Responsible for troubleshooting faults, controlling and monitoring shift activities, coordinating with operational control center and provide maximum availability of trains for main line service without delaying preventive and corrective maintenance.
SANBROS SPARES PVT.LT
1] Sales & Service Engineer cum Project In Charge, 2] Duration : 01/05/2017 TO 15/03/2021
Region :Mumbai
3] Executive cum Project In charge–
Duration:27/05/2015 TO 13/08/2016
Region:Mumbai
DUTIES
• Identify Business Opportunities in Central Railway apart from this Petrochem Industry Like Reliance, Tata Power, BPCL,HPCL Etc.
• Sell Products By Establishing Contact And Developing Relationships With Prospects
• Recommending Solutions.
• Maintain Relationships With Clients By Providing Support, Information,And Guidance..
• Understand Current Industry Trends, Market Activities,And Competitors.
• Prepare Reports By Collecting,Analyzing,And Summarizing Information.
• Making Projects Billing Towards CR/WR
• Contribute To Team Effort By Accomplishing Related Results As Needed. UNDERTAKING PROJECTS CR/WR
• LOANO.EL/SUB/OH/575/WA(RT)DTD: 28.10.15
• BB.LD.585.W.726.CONT.21.03.2014
• KYN.LD.585.ENGG.681.CONT.07.08.2013
• LOA.NO.KYN.LD.583.P.REV.2014-2015//03.CONT20.08.2015
• KYN.LD.585.ENGG.681.CONT.DTD:25/10/2013
• KYN.LD.583.P.REV.2014-2015/03.CONT
• BB.LD.585.W.753.CONT.R1
• BSL/L/W/T/09/2018
• BSL/L/W/T/29/2018DTD:30/01/2019
• BCT DIVISION-STORE/81196175/206602 DTD:07/11/2019 HERO PRODUCTS INDIA Pvt. Ltd.
1] Production Engineer” then “Team Leader”-
Duration:06/08/2011 to 30/11/2013
Region: At factory
2] Sr. Service Engineer”-
Duration:05/01/2014 to 25/05/2015
Region :Gujarat
DUTIES
• Working On Production Floor,To Assemble Complete Machines In Given Time Frame
• Checking Of Machines For Quality Audit
• Delegating Work Duties To Individual Staff Member
• Deputizing In The Absence Of The Management Team
• Approving Time Records And Request For Time Off
• Identi03fyingAndEvaluatingEmployeeTrainingRequirements
• Developing, Managing And Implanting Production In Order To Drive Sale
• Monitoring Key Performance Indicators
• Writing Reports For Senior Managements
• Responsible For Field Support To Dealer Network In Gujarat
• Attending Day To Day Customer Complaints
• Providing Training To Dealer On Final Products
• Maintaining HERO Machines In Good Condition.
PROJECTUNDERTAKEN
• Diploma Main Project :Tunnel breakage identification system
• Duration :6Month
• Time Size :4 members
• Role :Team leader
EDUCATIONAL
QULIFICATION
BOARD
YEAROF PASSING
Percentage
S.S.C G.S.H.S.E.B. 2005 51.00%
H.S.C G.S.H.S.E.B. 2007 53.71%
Diploma E. E. M.S.B.T.E. 2011 63.31%
ADDITIONALQUALIFICATION
• Diploma in Computer Application.
ACADEMICCREDENTIALS
KEYSKILLS
• Having responsible attitude, remaining calm under pressure and possessing
• Superb decision making skills
• Promoting good work practices
• Able to build a positive reports with staff
• Assigning ask to staff and clearly explaining how those work are to be done
• Carrying out risk assessments
• Able to introduce new process to a team
• Calamity responding to accident and emergency situations
• Setting goals and objectivities for individuals and team
• Excellent communication and listening skills.
• The ability To explain complex information clearly and simply.
• Good sales and negotiation skills.
• An interest in financial products and markets.
• Good mathematical and computer skills.
• Plenty of drive, initiative and motivation.
• An honest and trustworthy manner.
• Attention to detail.
• The ability to analyses and research information.
• Date of Birth :6
th
February1989.
• Marital Status :Married
• Nationality :Indian
• Gender :Male
• Language Known :English, Hindi, Gujarati &Urdu..
• Hobbies/Interest :Cricket & Music.
• Place :Neral,Damat Gaon
References :
(Saiyed Aftab Ahmed A.)
PERSONALDOSSIER
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