Sales Associate Customer Service
Resume:
Nicholas Channing Bernreuter
Looking for that next challenging opportunity to be great.
Jacksonville, FL 32224
******@*****.***
Seeking a challenging position where my knowledge, experience and background can be applied. I desire long-term employment that will provide me with an opportunity for growth. I have 20+ years of successful work experience in sales, customer service, sales management and management training to offer. I have developed strong leadership, presentation, administrative/computer and client relation skills. I am a well-organized, creative entrepreneurial individual adaptable to any work environment. As well as being team oriented I thrive in a face paced environment. I will be totally committed to doing an excellent job and am confident I can make a significant contribution to your project. Authorized to work in the US for any employer
Work Experience
Business Account Executive
Comcast Business- Central US Division - Jacksonville, FL March 2022 to Present
Prospecting an assigned territory to grow the business for Comcast business services for internet, phone, cell phone and TV service. Job required not just door to door sales but also being able to develop and maintain a healthy funnel via online research through various resources such a business journals and social media. Quota driven position with a base salary plus commission based on revenue attainment. Retail Merchandiser
Lowe's Home Improvement - Jacksonville, FL
August 2021 to Present
The merchandise team goal is to support the store in resetting/maintaining store advertising and product displays to corporate guidelines as well as merchandising to quality standards. The role is also an "on the sales floor" position 99% of the time; assisting customers is a daily occurrence. Florida Licensed Real Estate Agent
Jacksonville, FL
December 2012 to September 2021
As a Florida Realtor for Watson Realty, GPS Homes LLC and Newberry Realty I worked as a residential real estate agent for both buyers and sellers. Also assisted customers finding or listing rental property as a placement agent/service only. All were self generate customers which did include referrals from customers.
Outside Sales Representative
LeafFilter Gutter Protection - Jacksonville, FL
July 2019 to October 2020
Full time in home sales for Leaf Filter. Appointments set for homes throughout an assigned territory in NE Florida and SE Georgia. Tasked with completing home inspection, measuring and then creating an estimate. Next I would a present my inspection findings and discuss with clients a solution to fix or resolve issues. End goal, earn customers business. Average close rate 50-55% Retail Sales Associate (part-time)
T-Mobile USA - Jacksonville, FL
September 2015 to July 2019
As a retail sales consultant my duties were to maintain the current customer base both business and consumer as well as developing new business and consumer accounts, meeting their technology needs whether it be a smartphone, tablet, tracking devices for their fleet of vehicles or virtually any type of IOT needed. Customer satisfaction was at the heart of every customer interaction. Training Manager
AT&T Mobility - Jacksonville, FL
September 2003 to July 2012
I held various positions throughout my 9 years at AT&T with the majority of my time spent as a district training manager (6 years). My job was to train and develop sales reps as well as store managers on emerging devices and services that would be hitting the market. Making sure to maintain a consistent knowledge and support structure across those 38 stores and 300+ employees. Started off as a sales consultant, then promoted to store manager and finally as the training manager. Account Executive
Computer Source Inc - Jacksonville, FL
February 2000 to August 2003
As an account executive for a small business I worked in an inside and an outside sales environment. We carried Dish Network, DirecTV, Clearwire, and Cingular Wireless. I was one of the top sellers for Cingular Wireless, averaging about 42 new accounts per month. I also took charge in setting up and running our exhibitor booths at events such as The Home and Patio Show and The Southern Women's Show. I excelled in my knowledge of all the products we carried and became an individual that fellow workers and managers could come to for answers.
Education
High school diploma in General Studies
Duncan U Fletcher High School - Jacksonville, FL
1993 to 1997
Skills
• Excel
• ios
• Outlook
• Sales
• Microsoft Office
• Customer Service
• Retail
• Marketing
• Outside Sales
• Sales Management
• Account Management
• Presentation Skills
• Pre-sales
• Business Development
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