Administrative Assistant Personal Shopper

SUZANNE DEAN

Spring Hill, TN ***** 615-***-**** *********@*****.***

Professional Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Have a very extensive background working with many companies selling many different types of products. Learned from the best from Pillsbury to Coke. Knowledgeable of what consumers are looking for through because of time spent in the stores while being a "personal shopper," sourcing products for "retail arbitrage," or doing research to find next product to brand and sell on Amazon. Passionate and enthusiastic to work with and develop new product while giving feedback. Accustomed to both in person discussion and online zoom meetings. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills

Customer Buying Trends

Customer-Focused Service

E-Commerce Strategy

Product Knowledge

Product Specifications

Sales Expertise

Strong Communication and Interpersonal

Skills

Guest Satisfaction

Sales Strategies

Work History

Private Label Seller 09/2022 to Current

Self Employed, Amazon – Nashville, TN

Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits. Did extensive research/analysis to identify product to sell on ecommerce and sourced manufacturer in Vietnam to produce under my "brand." Created Amazon listing for my product

Worked with freight forwarders to get product to United States and "checked into" Amazon warehouse

E-Commerce Sales, Retail Arbitrage 04/2021 to Current Self Employed / Sell On Amazon – Nashville, TN

Researched and sourced hundreds of profitable products in retail markets for resale on ecommerce platform.

Prepped and packaged items to be sent to Amazon.

Created Amazon Listing for products.

Kept up with current trends and most wanted items. Balanced and organized cash flow by managing profit and loss statements. Personal Shopper 01/2019 to Current

Shipt – Nashville, TN

Consistently met deadlines and quality goals for accuracy and timeliness. Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Loaded and unloaded orders at customer's homes or locations. Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Presented professional image consistent with company's brand values. Worked productively with customers to meet order requirements and service expectations. Outside Sales Account Manager 01/2002 to 04/2003

Royal Cup Coffee – Atlanta, GA

Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Met with customers to discuss and ascertain needs, tailor solutions and close deals. Quoted prices, credit terms and other bid specifications. Built strong client rapport to establish diversified network of connections. Informed customers of promotions to increase sales productivity and volume. Selected correct products based on customer needs, product specifications and applicable regulations.

Negotiated prices, terms of sales and service agreements. Established new accounts through cold calling and personal visits to potential customers. Outside Sales Representative 03/2000 to 01/2002

Alliant Foodservice Company – Atlanta, GA

Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Conducted market research and analysis to identify key customer segments. Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.

Attended trade shows and conferences regularly to increase brand visibility. Exceeded monthly sales targets and quotas consistently. Quoted prices, credit terms and other bid specifications. Outside Sales Representative 01/1996 to 03/2000

Pillsbury Company – Atlanta,Ga

Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Conducted market research and analysis to identify key customer segments. Attended trade shows and conferences regularly to increase brand visibility. Developed and implemented successful sales strategies to increase revenue in assigned territories.

Contributed to event marketing, sales and brand promotion. Presented professional image consistent with company's brand values. Administrative Assistant 03/1994 to 01/1996

Coke Cola – Chattanooga, TN

Assisted development and implementation of new administrative procedures. Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Performed research to collect and record industry data. Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. Executed record filing system to improve document organization and management. Volunteered to help with special projects of varying degrees of complexity. Education

Bachelor of Science: Business Management

The University of Tennessee - Chattanooga - Chattanooga, TN Exercise, Shopping, Traveling, Anything Outdoors

I enjoy exploring and finding places "off the beaten path." I love to travel and experience new things. My favorite place is anywhere on the water, boating or by the ocean. One thing I like most about shopping is never knowing what you are going to find. I like to dig through the items and find all of the "hidden gems." That is one of the reasons why I love working for Shipt. It is always so interesting to me to see what other consumers are purchasing and eating.

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