Warehouse Supervisor Customer Service
Resume:
Matthew Eric Correll
**** ********* ******, ********, ** 28052-5266
Phone: (484) 638 - 4110
Email: ****.*******@****.*** or ****.****.*******@*****.***
ABILITY SUMMARY
Expertise in process development and management.
Strong command of applicable industry knowledge.
Proven experience in leading and coordinating interdisciplinary teams.
Highly proficient in organizational structuring and critical thinking skills.
Qualified senior manager and director with 20+ years of experience.
Excellent computer skills with 20+ years of advanced MS Excel experience.
10+ years of education in global management, leadership management, and I/O psychology.
Visionary and transformational leader.
EXPERIENCE
GREINER BIO-ONE – MONROE, NC DIRECTOR OF WAREHOUSING & DISTRIBUTION
2020 - 2022
Oversaw the implementation of expanded warehouse operations, including planning, scheduling systems, quality control, delivery, transportation, outbound/inbound dock activity, security, process improvement plans, and documentation management.
Supported Greiner Bio-One’s growth by balancing the launch of two warehouse expansion projects, initiating semi-automation enhancements, and cultivating leadership support among four high performing facilities.
Developed and maintained KPIs for all facilities and creatively displayed results using centrally located monitors.
Managed 237,000 sf. of combined warehouse space.
Implemented a creative labor model improving employee retention.
Successfully distributed 65 to 70 percent of the nation’s COVID testing kits throughout 2020, 2021, and 2022.
Expanded and improved SOPs designed to support the rigor of the FDA, ISO, and SOX.
SYNCREON – ATLANTA, GA (Google) PROJECT MANAGER
2019 - 2020
Project management skills with demonstrated clean and quality-oriented results.
Successfully completed projects that supported automated warehousing processes and systems.
Directed teams to successfully complete tasks on or before planned timelines.
Developed plans and conducted organizational research to use the best method and processes used during implementation rollouts.
SYNCREON – CHARLOTTE, NC (Verizon) SENIOR OPERATIONS/ACCOUNT MANAGER
2009 - 2019
Strong account management skills with proven positive customer interaction.
Improved SOWs and associated contracts for Verizon Wireless that propelled Syncreon to a 24.3% improvement in P&L growth.
Drove KPI’s that exceeded customer’s requirements.
Reached an amazing reduction in errors by 73.46% by developing and enforcing detailed written instructions.
Headed a transportation project that brought an added 14.3% in transportation EBITDA.
Traveled domestically to direct the vast growth for new business.
Key contributor in scheduling, planning, and delivering successful QBR’s.
Managed the compliance of Sarbanes Oxley and ISO certifications.
Increased overall profitability by 38.6%.
CONESTOGA WOOD SPECIALTIES CORP. – EAST EARL, PA OPERATIONS MANAGER
1996-2009
Managed overall operations of a 101,000 sq. ft. facility.
Directed procedures and tasks for a three-shift operation: Eighty employees and four supervisors.
Managed a 6.5-million-dollar facility expansion, which included 84,000 sq. ft. of finished goods storage, pallet processing, loading space, and office space.
Updated and improved traceability of product using advanced RF/RFID system improvements.
Reduced order replacement level by 30% ($23,500.00 annually).
Sustained a 99.9% ship-on-time performance.
EDUCATION
GRAND CANYON UNIVERSITY
Graduated 2022
Master of Science in Psychology/IO Psychology
WESTERN GOVERNORS’ UNIVERSITY
Graduated 2018
Master of Science in management & Leadership
UNIVERSITY OF PHOENIX
Graduated 2011
Bachelor of Science in Global Management
READING AREA COMMUNITY COLLEGE
Graduated 2005
Associate of Science in Operations Management
COMPUTER SKILLS
Software Application’s: MS Office (Word, Excel, Power Point, Access, Outlook, Internet Explorer), Visio, Various Budgeting Software, and SAP.
Execute advanced MS Excel spreadsheet reporting and design.
Investigative analyses (Chi-Square, Regression Analysis, Probability Distribution, Central Limit Theorem, Null Hypothesis Tests, etc.)
SAP, AS400, Friedman System, and JD Edwards System (purchasing, accounts payable, and inventory control).
Other Systems: PeopleSoft, AMS, SAP, Oracle, Fulcrum, and CATS.
REFERENCES
oTim Warrington – VP of Operations at Western Logistics
oTony Frais – Logistics Manager at Verizon Wireless
oDarius Bailey – Warehouse Supervisor at Greiner Bio-One
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