Anastacia Lora

**** *. ******* **., *******, Illinois 60707

708-***-****/ advxon@r.postjobfree.com

Summary of Qualifications:

Leadership/Problem Solver/Detail Oriented/Effective Communicator: An Accomplished and demostrated ability to handle administrated problem solver, detail oriented, effective Communicator. A track record of making our customers most important part of the process.

Key Supporting Skills

Proficient Microsoft Office ( word, excel ), Analysed DU/LP Review, Audited Files prior to closing, calculated income review, Performed data entry of mortgage loans Encompass/Empower, Calyx, Outstanding customer service skills. Employment History

Catholic Charities of the Archdiocese Chicago Housing Locator /Asylum Seekers Chicago, Il 12/2022 to Current

Maintained IDHS master list of affordable housing with participating lanlords. Perform search and recruited lanlords who accepted Rental Assistance program. Obtained permanent housing for asylum seekers

Maintained list of affordable housing rental units in assigned areas. Completed housing walk through inspections with each family & case managers. Trained new housing locators when assigned to me.

Pulte Mortgage Remote- Mortgage Loan Processor

Denver, Co 4/2021 to 10/2022 ( Laid off – October 2022 ) Perform and handled assigned files on an average of 75 to 100 files per month. An average of 25 closing per month. Review of files from the begining stage of the process until closing; perform verification of employment. Constant communication with clients and continous follow up with all parties involved in file. Income calculations, credit review of file. Scheduled closing when needed.

JPMorgan Chase Bank N.A. MB-Mortgage Loan Processor Downers Grove, IL 4/2016 to 3/2021

Perform complete review of new files. Conventional loans, Purchases and refinance’s. Review of loan approval, and obtaining needed conditions from borrower’s. Submitting files to underwriting for initial and final review. Constant contact with borrower’s through the process of the loan. Ordering of appraisal, title ordering and reviewing, payoff’s, credit supplements. Ensuring that monthly goals are met based on pipeline assigned. Loan file support to mortgage banker’s.

US Bank- Schaumburg, IL Mortgage Loan Processor/Initial Review Robert Half -Temp Contract 4/2015 to 1/2016

Performed complete review of new files of Conventional, FHA/VA, validated of all income, assets, all info submitted as part of loan application. Reviewed of Loan Estimate-TRID, validated of initial loan amount, rate, term. Handled the submission of LP or DU whichever is applicable to the file. Ordered appraisal, title, transcripts, and verification of employment if applicable to loan application. Handled submission of file for initial u-w approval, review of pended loans. PLS- Oak Brook, IL Bi-Lingual PSD/Collector

4/2014 - 9/2014

Bi Lingual Past Due Collector, Handled Inbound and outbound calls on customers that are past due. Reviewed accounts and customers information to set up a payment commitment within the grace period allowed by company. Account reviewed of existing account with an extensive customer service and resolution with customers for payment needed. To ensure a monthly goal production of calls and payments received along with daily goals. Point Financial LLC- Chicago, IL Mortgage Loan Processor 2013 – 2014 ( Temp- Contract )

Performed complete processing of mortgage loan files, conventional, FHA/VA, Purchase, refinance, Submission and reviewed to various lenders, reviewed of DU/LP, ordered appraisal, titles, transcripts, credit supplements. Maintained a constant reviewed status of files in process to deliver timely closings.

Fifth Third Mortgage- Chicago, IL Mortgage Loan Processor

(Robert Half ) 2013 (3 month temp assignment)

Performed Processing audit of mortgage loan files, from file submission to closing. Completed audit files on the processing flow of the file. Reviewed documents and validity of submitted documents to processor. Reviewed conversation log for processing flow and accuracy of dates entered.

Townstone Financial- Chicago, IL Sr. Mortgage Loan Processor 2012 - 2013

Handled and managed directly for the V.P. of Townstone and processed mortgage loans from opening to closing. Assessed loan file review prior to submission to various lenders per there submission requirements. Reviewed all DU/LP and verified all income, assets, collateral, matched DU/LP review, collaborated with borrower and title company to set up closings. PNC Mortgage- Downers Grove, IL Sr. Loan Coordinator 3/2009 - 2012

Performed complete loan processing of Conventional, FHA/VA, purchases, and refinance loans. Assessed and reviewed loan application prior to submission, ensuring that file was accurate prior to DU/LP submission. Submitted loan file to various lenders per the Loan Officer instructions. Reviewed loan approval and gather conditions from client when needed. Forecasted file closings per month per files in process. Maintained a constant status of lock expirations via excel spread sheet.

Education/Training/Achieved Certificate

Truman College Attended: Jan. 1986 to Jul. 1993

Major:Business Admin.

Loan Originator (license not active) Licensed 2005 PNC /Processing, Underwriting, Mtg Products Certificate Roto Rooter/Univ /Cust. Service Training Certificate 2/2015 Certifications : Professional Affiliations

CT & Assoc, Dom. Rep. Trucking Business Owner

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