Service Representative Data Entry

Anastacia Rose Lawson

Harrisburg, IL *****

*****************@*****.***

+1-931-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative (WAH)

Concentrix - Clarksville, TN

April 2020 to April 2022

• Tier 1 Advisor

• Greeted customers

• Managed customer accounts

• Troubleshoot issues charges

• Tech Troubleshooting issues

• Booked appointments for clients devices.

• Resolved customer issues

• Responded to inquiries and issues

Housekeeping Houseman

HOTEL PRO - Nashville, TN

February 2019 to August 2019

• Emptied trash

• Changed linens

• Restocked room supplies

• Sanitized (area or item rooms bathrooms counters equipment)

• Helped train new hires

General Laborer

Express Employment Professionals - McAllen, TX

February 2013 to March 2015

Picker packer, packaging, assembly, assembly line, drills, use of power tools, stock, etc. Assistant Clerk

Courtesy Closings - McAllen, TX

March 2010 to October 2010

Shipping and Receiving, Data Entry, Answer Calls, Use of Printer, Filing, account payables, bookkeeping invoices.

Education

High school or equivalent

Mcallen High School - McAllen, TX

August 2007 to May 2010

Skills

• Cleaning

• Time Management

• Microsoft Office

• Word

• Excel

• Hospitality

• Filing

• Housekeeping

• retail sales

• General Labor

• General Laborer

• Factory

• Warehouse Associate

• Assembly Line

• VPN

• iOS

• Computer Networking

• WAN

• Microsoft Windows

• Microsoft Windows Server

• Operating Systems

• Live chat

• Communication skills

• Windows

• Computer skills

• Typing

• Customer support

• Clerical experience

• Travel planning (3 years)

• Travel, Attraction and Events (3 years)

• Cold calling

• Database management

• Market research

• Accounts receivable

• Warehouse experience

• Order picker

Languages

• English - Fluent

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