Yasmin Abdul-Ghafur

Para Professional - Community Counseling Center

Cape Girardeau, MO 63701

advxk8@r.postjobfree.com

573-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Para Professional

Community Counseling Center - Cape Girardeau, MO

June 2016 to October 2019

Provided support and supervision to young adults with mental diagnoses work on goals to transition into independent living;

Cashier

Sears Grand - Cape Girardeau, MO

May 2016 to September 2016

Greeted customers upon entering store, assisted with cashing out selected items according to advertised price

Secretary

Above All Personnel at Disability Determinations - Cape Girardeau, MO September 2015 to January 2016

Answered incoming calls and directed to appropriate person, paid vendors, sent out questionnaires to gather information needed, made calls to claimants to remind of upcoming appointments. Sent out request to medical facilities or providers for records, via fax or mail, scanned incoming mail received. Followed law according to HIPAA. Ward Clerk/ Medical Records

Pilgrim Manor Guest Care - Los Angeles, CA

November 2010 to January 2015

Maintained the medical records for 147 residents, prepared paper work for doctor appointments, following up for return visits. Worked with the D.O.N., sending monthly health reports to doctors and receiving them back to keep records in compliance with state laws. Received and faxed lab results to appropriate doctors. Complied list for over the counter medicines and supplies the nurses would need to care for residents. Worked with residents as needed doing CNA work.

Certified Nursing Assistant

Riverview Nursing Home - Bossier City, LA

September 2009 to June 2010

Assisted residents with daily living skills.

Financial Advisor

J.P. Morgan & Chase - Kennesaw, GA

October 2004 to June 2009

Maintained the credit card accounts of clients via phone/email. Gave account information on promotional purchases and conflict resolution. Advised clients of account upgrade options.

Manager

Cash Express - East Orange, NJ

December 2002 to April 2004

Cashed checks and sold money orders, and phone cards. Verified checks via bank or employer. Sent money transfers via Money Gram and Western Union. Was Compliance Officer for Western Union. Made deposits and money pickups when CEO was not available. Education

Associate in Allied Health

Bossier Parish Community College - Bossier City, LA April 2015

Certificate in Allied Health

Kennesaw State University Continuing Education - Kennesaw, GA February 2009 to June 2009

Skills

• training

• Microsoft Office

• Scheduling

• English

• Teaching

• Medical Records

• Word Processing

• Administrative Experience

• Customer Service

• Medical Terminology

• Clerical Experience

• Interviewing

• Computer Literacy

• Social Work

• Driving

• Conflict Management

• Developmental Disabilities Experience

• Experience Working With Students

• Time Management

• Classroom Management

• HIPAA

• Vital Signs

Certifications and Licenses

CPR

Assessments

Intermediate Word Processing with Microsoft Word — Familiar July 2019

Intermediate Word techniques, including the use of formatting, Track Changes, and Comments.

Full results: Familiar

Customer Focus & Orientation — Highly Proficient

July 2019

Responding to customer situations with

sensitivity. Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

August 2020

Responding to customer situations with

sensitivity Full results: Highly Proficient

Work Style: Reliability — Proficient

May 2020

Tendency to be dependable and come to work

Full results: Proficient

Case Management & Social Work — Proficient

August 2019

Prioritizing case tasks, gathering information, and providing services without judgment. Full results: Proficient

Verbal Communication — Highly Proficient

September 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Front Desk Agent (Hotel) — Proficient

October 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Customer Focus & Orientation — Highly Proficient

August 2020

Responding to customer situations with

sensitivity Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

August 2020

Responding to customer situations with

sensitivity Full results: Highly Proficient

Scheduling — Familiar

October 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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