Account Executive

Denise Truelove

Royal Oak, Michigan ***** **************@*****.*** 586-***-**** LinkedIn

Professional Experience

Great Staff Solutions, LLC.

Account Manager 01/2023 to Present

Oversee a portfolio of assigned clients, develop new business from existing clients and actively seek new sales opportunities through calls, emails, social media, and cold calling.

Citibank – Mortgage Representative

Account Executive 11/2021 to 10/2022

Conducted inbound/outbound sales calls consulting customers on available loan products while exercising independent judgement by pre-qualifying financial clients. Established trust and built rapport with clients. Understood and managed underwriting, government, and compliance guidelines. Actively managed leads to meet conversion targets. Consistent top producer on team.

Newfi Wholesale Lending, LLC Royal Oak, MI 6/2021 to 10/2021

Stearns Lending, LLC – Royal Oak, MI 8/2020 to 5/2021

Caliber Home Loans, Inc. – Southfield, MI 11/2019 to 8/2020

Account Executive

Introduced new mortgage products to brokers and identified what loan products would be effective solutions in their specific market. Collaborated with operations team to manage active pipeline. Assisted clients with lock reconciliation, extensions, and exceptions. Onboarded new brokers and ensured production goals were met.

Regents Financial, LLC – Troy, MI

Senior Program Specialist, 6/2016 to 9/2019

Fostered and maintained positive client relationships and managed client data through a CRM (Salesforce). Educated customers on home investments and alternatives to home equity credit lines to assist with business investments, home improvement projects and other investment goals. Led implementation of process improvements and helped facilitate training of new staff during expansion.

Education

Michigan State University, East Lansing, Michigan Master of Business Administration, Marketing

Bachelor of Arts, Food Systems and Economics Marketing

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