Patient Assistant Pharmacy Technician
Resume:
Sharon Jackson
Converse, Texas *8109
*********@*******.***
Excellent in Customer Service.
Experience
June 2021- Present
Certified Pharmacy Technician, Health Dialog
Personalized outreach to help identify individuals overcome their unique barriers to medical adherence.
January 2018- June 2021
Certified Pharmacy Technician-Walmart Super Center
Intake new prescriptions, input appropriate data and insurance information. Fill prescription and assist with selling prescriptions. Assist with customer sales.
March 2017- January 2018
Pharmacy Associate-Walmart Super Center
Assist customers complete their experience with Walmart by running a cash register. Working directly with customers in the main store as well as in the pharmacy.
January 2012 – February 2017
Human Resources Technician Duplin County Human Resources Kenansville, North Carolina
Performed intermediate skilled administrative support work assisting the administration of recruiting and benefits programs, providing administrative support for the Human Resources Department and coordinating the preparation and maintenance of human resources related files and records. Position was also responsible for entering personnel information into a computerized system, posting vacancies and accepting and processing applications; and assisting in preparing a variety of bills, letters, forms and correspondence.
July 2011 – January 2012
Processing Assistant V Duplin County Health Services Kenansville, North Carolina
Directly responsible to obtain routine information from all county employees in order to prepare medical charts. Perform routine and moderately complex registration work. Duties included obtaining information to enter personal, statistical, and billing data into computer system, completing and arranging necessary forms, and pulling and filing charts. Other duties include performing receptionist duties, scheduling routine appointments and assisting with patient follow up. Billed Medicaid and follow-up with denials. Maintained the Patient Assistance Program.
July 1998-January 2012
Processing Assistant Supervisor V Duplin County Health Services Kenansville, North Carolina
Supervised 7 employees, (1) receptionist, (3) processing assistants and (4) medical records assistants. Trained receptionist to answer a multi-lined switchboard, take messages and answer clients questions. Trained and supervised processing assistants to gather routine information from clients in order to prepare medical charts for clients. Trained and supervised medical records assistant to complete medical records, release medical information with proper authorization and follow up referrals., I handled the medical billing for Medicaid including following up with the Medicaid denials. Ordered and kept the inventory of the office supplies. Established and maintained the Patient Assistant Prescription program which helped patients received their prescriptions who could not afford them.
October 2005 – February 2017
Walmart Pharmacy Associate
Pharmacy associate with Walmart Super Center. Responsible for greeting pharmacy customers and help them with obtaining their prescriptions. Ran cash register. Assist customers locate merchandise. Ability to provide a wonderful customer service experience.
Education:
Radford High School - Honolulu, Hawaii
Diploma
Degree date: 1983
General Studies
Hawaii Pacific University - Honolulu, Hawaii
Business Administration
Degree date: 1985-
Did not complete program
Certificates
Texas State Board of Pharmacy
May 8, 2018 – September 30, 2024
Pharmacy Technician Certification Board
Certified September 14, 2018
Expires September 30, 2024
Certificate of Completion-American Red Cross
Certificate ID: 00HNCT6
Date completed February 6, 2021
Expires February 6, 2023
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