iT Director VP
Resume:
Mike Montagna
Clover, SC ***10
************@*******.***
https://www.linkedin.com/in/mikecmontagna/
Desired Roles
VP CIO IT Director Director of IS
OBJECTIVES
Lead an organization to a stable and safe IT platform, that is both cost effective and flexible for the world we live in. Educate end users in safe practices and procedures to ensure cyber security and compliance for all systems.
PROFILE
A hands-on strategic and passionate visionary leader of information systems for over 30 years, that is community oriented. Technology asset and infrastructure facilitator of budgets, planning and implementation. Known for extensive technical and collaboration skills that builds strategic alliances with organizational leaders to align and support key business initiatives. Develop and maintain a strong awareness of and involvement in current and new industry trends and technologies.
CORE COMPETENCIES
Infrastructure Management and Oversight Cyber Security Strategic Planning Problem Solver Project Management Adaptability Reliability Relationship Builder Contract Negotiator Continuous Improvement Non-Profit Leadership and Engagement C-Level Engagement End-User Training Disaster Recovery Policy Governance MS Exchange MS365 Administration Mitel Administration Cisco Meraki MS Teams Azure AD A/V Technology Windows Server and Workstation Zoom phone and conferencing Strategic thinker
PROFERSSIONAL EXPERIENCE
Vice President, Information Systems/ CIO
Charlotte Regional Business Alliance (formerly Charlotte Chamber of Commerce)
January 2005 – Present
Director of Information Systems
Charlotte Chamber of Commerce
February 1996-January 2005
Designed the IT department program for the Charlotte Chamber of Commerce which included up to 60 users and 30 plus vendors.
Lead the Charlotte Chamber’s Technology Planning Committee execute one, three, and five year technology plans for the agency.
Created WISP and a physical security plan and protocols to address and maintain the safety of data and the staff, including cyber security policies and training.
Established and facilitated a video department at the Charlotte Chamber which created content including videos, podcasts, and live events in-house.
Migrated CRM platform several times and working on migration planning to Salesforce.
Recommended and responsible for migration of IT systems and servers to cloud based programs, which reduced the budget and increased flexibility in IT infrastructure for a 10% decrease in the total IT budget.
Executed logistics of merger with the Charlotte Regional Partnership. Coordinated the physical move and merged all systems and users into one functional agency.
Architected and implemented of all information systems during the renovation of the Charlotte Business Alliance’s space. Managed and maintained communication with the construction team, including daily inspections and progress updates for the renovation.
Designed and implemented the agency’s COVID-19 technology needs response to ensure the highest level of employee support during the crisis. Engaged with staff and deployed to areas of greatest need and impact. Launched key initiatives for moving to a work-from-home model.
Implemented Staff training programs that have includes cyber security, HR compliance, Azure Hybrid Directory, MS365, MS Exchange, MS Teams, AvidXchange and MS Dynamics
Planned and implementation of IT hardware and systems that includes servers, workstations, network infrastructure, software, mobile devices, copiers, printers, and fax/phone systems. Negotiate contracts and purchases, set IT goals of the organization, design of the systems, administration of daily IT issues and procedures, and help desk tickets.
Develop, track, and manage the development of annual operating and capital budget of $600,000 for technology purchases, expenses, and operations in collaboration with the CFO.
Established and maintain Disaster recovery plan for all systems. This includes backups and redundancies for all systems and preparation for repairs and maintenance for potential issues.
Managed security for all systems including network security, physical and electronic surveillance. Establish and maintain IT and building policies that facilitates staff procedures and policies to assure appropriate security, connectivity, and interoperability of the organizational operations.
Managed multiple PBX systems with final migration to Zoom phone for annual savings on phone budget of 50%.
EDUCATION
Bachelor of Science: Industrial and Organizational Psychology, Virginia Polytechnic Institute and State University, May 1989
ACTIVITIES
Charlotte CIO SpiceWorks Tech After 5
Charlotte Security Group Chamber of Commerce Executives
RECOGNITION
●Nominated for CIO of the year 2020
●Chamber Employee of the Month over 10 times, Chamber Champion 3 times
●Cisco Designed Small Business Recovery
●Association of Chamber of Commerce Executives 25 Years of Service certificate
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