MRS. LESLIE STEWART
advxfw@r.postjobfree.com
SUMMARY
Securing employment in your institution will enable me to help promote my knowledge that will assist in your company's growth with a successful future.
●Training and development
●Client-focused
●Quick learner
●Proficiency in area
●File/records maintenance
SKILLS
●Results-oriented
●Microsoft Office
●Excel
●Financial records
●Computer
07/2021 to 10/2022 Customer Experience Associate -Results-Cx
● I was responsible for answering inbound and outbound calls on a daily basis
●Processing claims for customers
●Multi-tasking through 7-8 systems with different projects and campaigns
08/2017 to 06/2021
Customer Experience Associate
Conduent Madison, MS
●I was responsible for answering calls, helping customers with questions and concerns regarding their policies.
●My duties included communicating with customers and listening to their concerns
●Medical coding, process payments, processing claims and resolving issues
08/2015 to 04/2017
2nd-grade Assistant Teacher
William Dean Jr, Elementary School Lexington, MS
●I am responsible for the students to ensure their safety within the classroom
daily
●Help assist the teacher at any time with students
●I am responsible for grading and filing the proper paperwork
●Making sure students learn their objectives and prepared for the next
grade level
●Being a great assistant and helping students when they need me
03/2007 to 03/2014
Secretarial/ Administrative Assistant
Oprah Winfrey Boys & Girls Club Kosciusko, MS
●My responsibilities were to protect the welfare of all children to ensure their well-being, safety, and secure environment
●Key in club members information and filled adequately on a daily
●Answering phone calls and taking messages
●Intake members monthly payments
06/2002 to 06/2006
Line Supervisor
G & C Industries Durant, MS
●I was responsible for the input of employee's time daily
●I was to ensure my line was a safe and working environment for my workers
●I was responsible for following all rules and regulations set before me as the line supervisor to ensure proper procedures were followed
●I was well experienced in Sap
08/2000 to 06/2002
Certified Nursing Assistant
MS State Hospital Pearl, MS
●I was responsible for the resident's care to assist with daily activities such as feeding, bathing, exercise, and other activities that were required as part of their everyday living. I was to protect the safety of the residents while in my care and ensure a safe and secure environment for them.
EDUCATION AND TRAINING
1992
High School Diploma: Business
McAdams High School McAdams, MS, United States
2003
Currently: Business Admin/ Management
Mississippi Valley States University Itta Bena, MS, United States
ACTIVITIES AND HONORS
●Playing basketball and singing in the choir
●Participate in community service with children and elderly
●Serve in the Youth Department as a Youth leader