Customer Support Software Engineer

JOHN E. OTTENBERG

(Home) 301-***-****

Email: ********@*****.***

Clearance: TS/SCI with Poly

QUALIFICATIONS SUMMARY

Linux/Windows/Unix System Administrator

Cloud Computing Environment (AWS) Administration, both unclassified and classified systems

Installation, configuration and deployment of VMWare to include virtual servers such as Red Hat and Windows

Installation and configuration of NetApp to include creation of shares for Windows, Linux and Solaris.

Weblogic Server, Weblogic Portal administration, HP Blade Serves, Citrix, AppV, Apache

Installation, configuration and operation of various software products (VMWare, ArcIMS, ArcSDE, ArcGIS, Weblogic Server, Citrix, AppV and Apache)

Database Administrator for SQL, Oracle, SQL Server. Oracle Certification Program October 2003

COTS Integration

Customer requirements and services

Technical Leadership

TECHNICAL SUMMARY

Amazon Web Services (AWS) -- 3 years

NetApp Hardware/Software – 5 years

Operating Systems: Windows (Server 2012, 2008)-15 years, Unix/Solaris-9 years, Linux (Red Hat and Susa)-9 years

Applications Servers: ESXI (VMware), AWS Cloud, WebLogic Server, WebLogic Portal, Clustered Environment

Databases: Oracle 9i, Oracle 8i, Oracle 10g, SQL Server 2000, SQL Server 2005, Access 98/2000, and MySql

Software: Oracle, Weblogic 8.1.4, Remote View, Diva, Socet GXP, AppV, Citrix and ESRI (ArcSDE and ArcIMS 8.3, 9, 9.2 ArcGIS products)

Languages: SQL-7 years, PL/SQL-2 years, Oracle Forms-2 years, VisualBasicScript-4 years, Java- 2 years, Visual Basic-2 years

EXPERIENCE

IC-1, Everest, Herndon Virginia (Linux Engineer) August 17, 2020 – February 2022

Linux administration for large IT department at classified customer site

Built and configured Linux Servers using Ansible scripting; performed troubleshooting for Linux Servers

Supported users on questions and issues

ALKU, LEGO, Herndon, Virginia (Software Engineer) April 1, 2019 – August 2020

Linux, Windows, VMWare and Oracle Database administration for the LEGO classified program

Configured all Linux (Red Hat and Centos) servers to attach correctly to the Windows Domain; built new Centos and Red Hat 7 servers to function as new database servers; setup and configured Ansible for configuration and patching of all Linux servers.

Built and maintained Windows servers (Windows server 2016), creating templates for automation of builds; created a replacement WSUS server; created and configured an instance of PDQ Deploy and Inventory to automate installation of software.

Assisted in maintenance of VMware software; monitored servers on VMware Console; created templates for both Linux and Windows servers.

Built Red Hat 7 physical Database servers; created Ansible scripts to configure and setup database users, groups, and packages; created scripts to automatically startup and shutdown databases.

Leidos (bought IS&GS from Lockheed Martin), Gaithersburg, MD (Software Engineer) April 2016 – March 2019

Maintenance, deployment, installation, configuration of LSC systems including IEC (Integration Exploitation Capability)

Supported new GRIP Project, responsible for all system administrator tasks within AWS, updates of Rhel servers using Cloud Formation scripts, and monitoring databases.

As part of Lab team, created a process to update all labs for third party patching using WSUS Packaging publisher; worked all issues for Red Hat servers; and support all facts of AWS unclassified environment

Performed installations, deployment, maintenance, STIG compliance and configuration of the overall LSC Linux based system.

Lockheed Martin Corporation, OARS, Herndon, VA (System Administrator) November 2014 to April 2016 Maintenance, backup, repair and user interaction for the OARS System.

Designed, planned, rebuilt and maintained entire OARS system to include Windows servers and workstations.

Domain Administration including setting up a new Domain Controller, Group Policies, and new users.

Responsible for the security of the system including receiving eTAG and ATO approval.

Setup and configuration of a NetApp FAS8040, transitioning from a Windows Storage Server system; of the Aberdeen 2012 Storage Server; and of two ESXI HP blade servers, transitioning Windows Servers to a virtual environment.

Lockheed Martin Corporation, GSMO, Hanover, MD (System Administrator) January 2014 to November 2014

Creation and deployment of lab infrastructure for the NCCMR project.

Built, configured and deployed Red Hat 6.5 and 5.5 servers for Database and Application Servers.

Created a NFS RedHat server, used Rhel Satellite for patching of 6.5 and 5.5 Servers

Performed installation of Oracle 11g databases, created scripts for automatic backups.

Set up and installed ESXI servers and VMWare Virtual Control Center for all virtual servers for the project.

Lockheed Martin Corporation, IS&GS, Gaithersburg, MD (System Administrator) July 2011 to January 2014

Unix (Solaris 10)/Windows System Administration (Server 2003, 2008, Window 7 and XP), Deployment and Lab Environment Departments, Integrated Exploitation Capability Sustainment (IECS) Program

Built, configured and deployed Unix Servers (Composite Servers), and NetApp devices to customer sites.

Built, configured and deployed VMWare (Esxi) Servers and a Red Hat Linux server.

Responsible for maintaining classified lab environment including NetApp Appliances, backups using NetBackup, all Unix shell scripts and patching both Windows and Unix servers.

Participated in special project dealing with a Cloud Computing environment. Familiarization with Ozone Widget.

Lockheed Martin Corporation, IS&GS, Gaithersburg, MD (Software Engineer) September 2010 to June 2011

Support Lead for NCE Customer Data Migration Dept., Integrated Exploitation Capability Sustainment (IECS) Program

Coordinated Customer Support at NGA programs (NCE) for Data Migration move; supported migration weekends.

Coordinated and Trained the Customer Support Team on data migration.

Developed internal tools using Perl.

Lockheed Martin Corporation, IS&GS, Gaithersburg, MD (Software Engineer) September 2008 to August 2010

Software Developer, Mission Development Department, Integrated Exploitation Capability Sustainment (IECS) Program

Developed code in both Windows, Unix environments, Discrepancy Report (DR) work off.

Used Java, Visual Basic, VBScript and Perl languages for development.

Lockheed Martin Corporation, IS&GS, Gaithersburg/Bethesda, MD (Software Engineer) July 2007 to August 2008

Systems Support for Palanterra Project as a sub-contractor to ESRI at a customer site

Installed, built and configured Oracle 10g and Arc SDE.

Responsible for loading of all imagery for Palanterra databases, approximately 2 TB worth of imagery.

Managed architecture of Palanterra Site which required knowledge of Weblogic, Arc IMS, Arc SDE, Oracle 10g and Apache/Tomcat and troubleshooting and correction of any production system problem.

Lockheed Martin Corporation, IS&GS, Gaithersburg/Hanover, MD (Software Engineer) Sept. 2006 to July 2007

Technical Lead for Integrated Exploitation Capability (IEC) Enterprise Applications Services (EAS) Project, Mission Applications Department. EAS is the deployment of applications using Softricity & Citrix on Windows Servers

Responsible for entire technical implementation of EAS. Backup to Project Manager.

Performed prototyping and coordination of change requests.

Supported EAS Release Manager and Project Manager in release content, schedule, related reviews and status.

Lockheed Martin Corporation, IS&GS, Gaithersburg, MD (Software Engineer) July 2004 to September 2006

COTS Integrator for Integrated Exploitation Capability (IEC) Program, Mission Applications Department

Assisted in the integration and configuration of various COTS products.

Supported development and installation of software products into the EAS baseline.

Developed packages for silent installation of products on both the Windows and Unix Platforms.

Developed code for silent installation in VBS Script, shell scripting for both Unix and Windows.

Lockheed Martin Corporation, IS&GS, Gaithersburg/Hanover, MD (Software Engineer) Nov. 2002 to July 2004

COTS Integrator for Advanced Technology department, including GeoScout GIDI Transition, GeoScout GTL (Geospatial Transformation Lab) setup, and Pioneer/Lighthouse Prototype effort

Created, loaded, maintained, and performed backup and recovery of multiple Oracle 9i databases for IRADs.

Performed upgrade of several Oracle 8i databases to Oracle 9i and Oracle 10g.

Installed and configured Oracle 9i on UNIX machine along with ArcSDE.

Wrote SQL scripts for the creation of databases, involving tablespaces, tables, and user privileges.

Created and maintained Weblogic Server and Portal Administration in both clustered and non-clustered environment.

Created NCO portal and Portal Administration. Developed JSP’s for inclusion into the NCO Portal.

Lockheed Martin Corporation, LMPeople, Bethesda, MD (Business Analyst) March 2001 to November 2002

System Design and Development for LMPeople system

Applied domain knowledge to the design and customization of the PeopleSoft applications.

Wrote functional requirements and worked with developers to ensure requirements were being met.

Wrote queries with query tool in PeopleSoft and SQL using SQLPlus and Toad.

Montgomery County Government, Rockville, MD (Human Resources Specialist) March 1997 to March 2001

Systems Consulting/Oracle Database Administration

Responsible for automation and maintaining of the benefits system.

Assisted in the design and researching of benefits plans, collection of requirements and user information.

EDUCATION and TRAINING

Unix 1 and 2, Unix Fundamentals, Sun Solaris Part 1

NetApps Training

WebLogic Portal and Server Administration

Introduction to Java Programming

Oracle DBA Training and Certification

M.B.A. - Mt. St. Mary's College, Emmitsburg, MD

B.S. - Pennsylvania State University, State College, PA Human Development

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