TYRA POUNDS
********@*****.*** · Tyra Pounds-LinkedIn
An experienced organized and driven administrative professional with seven years’ experience in the mortgage industry, along with seven years of operations management. Seeking an opportunity to utilize all transferable skills in leadership, management, and mortgage.
EXPERIENCE
09/2019 – 9/2022
INTAKE SPECIALIST/ DATA LOAN SPECIALIST, homepoint/planet homelending (Merger)
First point of contact for new incoming loan files. Adhere to all data integrity and policy procedures. Using supporting systems/ user interface to review data and comparison. Determine all acceptability of documentation. Maintaining excellent customer service skills for internal and external customers.
03/2015 – 09/2019
ESCROW SPECIALIST, Carrington Mortgage
Maintain the quality and accuracy of loan servicing data. Minimizing the risk of damage, default, foreclosure, etc. concerning mortgages. In addition to monitoring non-escrow accounts.
EDUCATION
05/2014
ASSOCIATE OF SCIENCE DEGREE, BUSINESS ADMINISTRATION ivy tech community college 3.7-GPA
Member of Kappa Beta Delta Society, Bowen scholar, Trio Scholar
Coursework: Business Administration, Communications, Computer Information Systems, Accounting, Business Statistics
SKILLS
Analytical/Logical Thinking
Administrative/Clerical
MS Excel, Outlook & Word
Interpersonal
Financial
Accurate Data Entry/Timelines
ACTIVITIES
Certificate of Outstanding Achievement and Participation in the Bowen Scholars program
Certificate of Completion for Transform: Skills for Peer Performance Coaching Bowen Scholars program
Certificate of Academic Excellence in (TRIO) student support services
Certificate of recognition of outstanding accomplishment, an initiative to seek out needed resources