Entry Clerk Claims Adjuster
Resume:
Catherine Michelle Bell
*********@*****.***
Professional Summary: Creative thinker with a can-do attitude. I can help you turn prospects into customers and customers into repeat customers. My ability to adapt to the needs of others will be of benefit in training, problem-solving, and enhancing the customer experience. HIGHLIGHTS OF QUALIFICATIONS
● Certified Content Marketer and Copywriter.
● Detail-oriented, creative independent thinker.
● Completed listening, conflict resolution, EQ, and leadership classes.
● Legal Principle Claim Specialist, certified.
● Certified State Farm Policy and Property classes. SKILLS AND ACCOMPLISHMENTS
Digital Marketing - Writing, editing, transcribing. researching, and preparing customer personas, blog posts, and pillar posts to increase traffic and sales. Social media marketing. Traveling Manager - I traveled between stores, opening and closing the. Completed daily accounting paperwork. Made bank deposits. Prepared legal documents. Greeted guests. I addressed online requests. I instructed warehouse and delivery personnel on daily objectives. Senior Claims Adjuster – Maintained accurate records. Every ten days, the claims were worked to completion. Good negotiation skills with solid letter-writing skills. Responded to plus composed outbound/inbound calls and emails. Tort Liability expert. Successfully resolved the second-largest claim in the company’s history. Strong ability to prioritize workload. Computer Proficient – Microsoft Office, Excel, Quicken, Rent Roll, Yardi, Beyond, Midas, Claims Jumper, and Internet Experience .
Customer Service Skills – Practiced a professional approach to customer service by helping customers solve their problems, meet their needs, and fulfill their wants/needs on the phone, electronically, and in person. I actively listened, educated, and advised the guests' on the products and services offered. I utilized conflict resolution techniques. Competent, reliable, and committed teammate, with a proven record of success. EMPLOYMENT HISTORY
Aug 21-Present Self Employed, Wynne, AR 72396
Aug 19 – Sep 21 Galleria Furniture Outlet, 3700 W I-40 Service Rd, Oklahoma City, OK 73108. Traveling Manager. Supervisor: Todd Watkins 405-***-**** Feb 07 – Mar 20 CMR Claims Dept. & AnSR, 726 W Sheridan Rd, Oklahoma City, Ok 73102. Senior Claims Adjuster. Supervisor: Ed Brandt 405-***-**** EDUCATION
2020-2021 American Writers and Artist Institute.
2011 AEI – Legal Principle Claims Specialist
2008 Francis Tuttle – Insurance Claims Adjuster License 1991-1992 Draughon College - Medical Laboratory Technician 1984-1985 Eve's College of Hairstyling
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