Customer Service Bartender

Joshua russell Davis

***** ***** ******* **. ******, TX 77306 713-***-**** ************@*******.***

Professional Profile

●Proven time management skills in a high- volume restaurant

●Proactive Self-starter with proven track record of initiative, personal responsibility, ownership of work, and a reputation for removing obstacles and completing the mission.

●Proven skills in handling people in difficult situations

AREAS OF EXPERTISE

●Train and evaluate new hires

●Accountable for money intake and reconciliation

●Supervised new employees during initial employment

●Problem solve and resolve staff and customer issues

●FAL License

●Tech Tool

Experience

2007-2020

headwaiter, Pappasitos (subsidiary of pappas restaurants inc. largest private restaurant group in the usa)

●Headwaiter- responsible for customer service, supervising the wait staff, nightly fiscal reconciliation

●Bartender- Responsible for adhering to the laws of dispensing alcohol, and maintaining a friendly environment

●Trainer- Responsible for training new wait staff in acquiring the necessary skills to be a successful waiter

●Waiter- responsible for making sure the customers have a good dining experience

2016 – 2020

technician, firetron, inc.

●Inspection specialist; Inspecting large buildings to make sure their Fire Alarm is working correctly/letting them know if they have deficiencies and who to call to get them fixed.

●Studying to get my RME License

●FAL License for 4 years

●Great with people and making sure they understand their system

2021-Present

Headwaiter, The Republic Grille Woodlands

●Balancing time management with maintaining guests needs in a timely manner with maintaining the restaurant as a whole

●Trainer- training new staff to work at the level expected to maintain quality

●Rectify the balance between the servers and the restaurant

Education

2007

diploma, hightower high school (MAGNET SCHOOL FOR ENGINEERING)

Lettered in Band (drum line) all 4 years

AP classes all 4 years

Skills

●Multitasking

●Works well with others

●OSHA 30 certified

●Able to learn quickly

●Good Attitude

Activities

Member Houston Livestock Show and Rodeo

Contact this candidate