Administrative Assistant Customer Service
Resume:
Cindy Smallwood
Managing Cosmetologist
Middletown, OH 45042
************@*****.***
Work Experience
Collections Agent
Macys Call Center Services - Mason, OH
Present
Manage outbound, inbound, and manual calls to collect past due payments with ATM debit or checking account and input on dual monitor system, basic account maintenance Hair Stylist/Nail Technician
Irresistable Nails & Hair Salon - Middletown, OH
July 2017 to April 2018
Answered telephone, schedule appointments, cleaned, sanitize, and disinfect implements and stations, various cosmetology and nail tech duties
Hair Stylist
Mane Event Hair Designers - Middletown, OH
April 2016 to July 2017
Answered telephone, schedule appointments, received payments, and various cosmetology duties Managing Cosmetologist
Great Clips Corporation - Monroe, OH
February 2011 to April 2016
Monroe, OH
February 2011 to April 2016
Answered telephone, schedule appointments, take payments for services, cash flow was balanced in the morning and evening, made deposits, various cosmetology duties Managing Cosmetologist
Borics Hair Care - West Chester, OH
May 2003 to August 2005
Answered telephone, schedule appointments, balanced the cash from morning and evening shifts, accepted payments for services, inventory, and various cosmetology duties. Editor's Administrative Assistant
Dayton Daily News - Dayton, OH
March 1992 to February 1996
Dayton, OH
March 1992 to February 1996
Answered telephone with direct perfect Customer Service skills, filed faxed headline stories, collected payroll cards every Monday and took them to payroll department, Editor's Administrative Assistant assistant that took over duties when absent, made copies of information and delivered to various journalists, WordPerfect software, managed journalists cash expenses, typed transcriptions, maintained copier maintenance, and many other various tedious assignments. Education
Carousel Beauty College - Middletown, OH
February 1996 to March 1997
Skills
• Hairstylist
• Cosmetology
• Colorist
• Hairdresser
• English
• Customer service
• Phone etiquette
• Financial concepts
• Maths
Certifications and Licenses
Managing Cosmetologist
February 1996 to March 1997
Driver's License
Additional Information
My managing skills and past administrative experience helped a great deal. Due to my experience I was able to achieve excellent Customer Service skills as well as Credit services while researching Employee Accounts as well as Credit phone support and Credit Inqusitions.
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