Crystal Mason
Server
Hope Mills, NC *****
*.*******@*****.***
Organized, Independent worker with strong time management skills.Detail-oriented and able to learn new task quickly and effectively. Work Experience
Delivery Driver
UPS - Fayetteville, NC
November 2021 to Present
Deliver packages
Construction Laborer
Barnes Roofing and construction - Fayetteville, AR January 2000 to January 2019
Tear out, clean up, Clean out houses,removal of garbage, appliances, flooring and many more. Roof repair
Server
Grandsons Resturant - Fayetteville, NC
March 2017 to April 2018
Treated guest in a timely manner, helped sit and accommodate as needed.Delivered beverages and kept tables and areas cleaned And
maintained.Stocked all condiments, to go boxes, glasses nameplates.Helped maintain a clean hot and cold bars as needed.Washed plates and glasses as needed.Kept all areas cleaned and organized. Head Server/cashier/Banquet Captain
Off the Hook Taco - Fayetteville, NC
December 2010 to October 2016
Assisted guest with making menue choices in an informative and helpful fashion.Maintained knowledge of current menu
items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely friendly manner.Promptly served all food courses and alcoholic beverages to guest.Regular checked on guest to ensure satisfaction with each food
course and beverages.Managed closing duties, including restocking items and reconciliation of the cash drawer.
Housekeeper/Office Assistant
Camp Rockfish - Raeford, NC
February 2014 to May 2016
Cleaned, swept, moped and dusted all cabins. Replenished and cleaned all bathrooms and shower areas. Picked up garbage from all over camp. Also cleaned, vacuumed, dusted made beds a replenished a 20 room motel on site.Worked in office when needed for clerical work inputting information. Also made runs to the bank and any other place where things needed to be takin care of. Head Server/cashier
Docks at The Capitol - Fayetteville, NC
December 2007 to August 2010
Assisted guest with making menu choices in an informative and helpful fashion .Maintain knowledge of current menu items garnishes, ingredients in food preparation methods appropriately suggest additional items to customers to increase restaurant sells. Proudly served all food courses in alcoholic beverages to guess answered questions about menu selections and made recommendations when requested. Regularly checked on guest to ensure satisfaction with each food course and beverages, effectively communicated with the kitchen staff regarding
customer allergies dietary needs another special request. Managed closing duties including restocking items. Consistently adhered to quality exceptions and standards, delivered exceptional friendly and fast service accurately recorded orders in Partnered with team members to serve food and beverages and exceeded guest expectations, routinely clean tables, linens, table settings, glassware, window seals, carpets, counters, floors, storage areas in service refrigerators. Effectively used items in stock to decrease waste in profit it and loss.Maximized table turns and
rotated seating for maximum guest satisfaction.
Education
Saint Pauls High School - Saint Pauls, NC
Skills
• FOOD SAFETY (10+ years)
• FOOD SERVICE (10+ years)
• POINT OF SALE (5 years)
• POS (5 years)
• POS SYSTEM (Less than 1 year)
• Waitress (10+ years)
• Restaurant Server
• Hostess (10+ years)
• fast learner
• Server
• Customer Service
• training
• Cooking
• Organizational Skills
• Powerpoint
• Word
• Catering
• Upselling
• Food Preparation
• Facilities Maintenance
• Banquet Experience
• Delivery driver experience
Certifications and Licenses
Driver's License
Additional Information
Skills Highly responsible and reliable
Works well under pressure
Exceptional interpersonal skills
Extensive hospitality background
High-volume dining
Upbeat, outgoing and positive
Food safety understanding
Pos system operation
Trained in liquor, wine and food service