Package Handler Quality Assurance

BRAD LUNDY

Thornton, CO 720-***-**** ******************@*****.*** www.linkedin.com/in/brad-lundy QUALITY ASSURANCE I

Business Solutions Quality Assurance Leadership Regulatory Compliance Accomplished business professional with extensive experience providing the leadership and direction needed to achieve key organizational quality assurance-related business goals and objectives. Able to develop and execute strategy designed around best practices and wide-ranging business intelligence to deliver results that exceed defined expectations. Demonstrated strength in building and maintaining long-term, professional relationships with strategic business partners and quality assurance stakeholders based on the effectiveness of the leadership, support, and solutions provided. Recognized for the ability to deliver impactful results while leading in fast-paced, dynamic business environments. A R E A S O F E X P E R T I S E

Complex Problem Resolution

Analysis & Research

Data & Reporting

Microsoft Office Suite

Quality Assurance Best Practices

Warehouse Operations

Business Process Improvement

Written/Verbal Communication

QA Strategy & Execution

Problem Resolution

Technical Documentation

Business Relations

PROFESSIONAL EXPERIENCE

PACKAGE HANDLER 2021 - Present

FedEx, Denver, CO

Load and unload trucks with packages and inventory shipments received from other delivery services.

Communicate with dispatchers to ensure that packages are picked up and delivered on time.

Receive a variety of packages from incoming trucks, storing them in a warehouse or on a truck until they can be delivered.

Verify package weight, size, and other shipping details before loading onto trucks.

Perform routine maintenance on different equipment, including forklifts and pallet jacks.

Load and unload shipments onto trucks using forklifts or other equipment, following all safety procedures while working with heavy loads.

Prepare packages for shipment by wrapping them in paper or plastic material, attaching labels, or affixing postage stamps.

Use computerized systems to track shipments and enter information about deliveries. OWNER, OPERATOR 2019 - Present

Kodiak Windows, Thornton, CO

Maintain full responsibility for all aspects of the business, managing and leading small to large-size window projects from inception through successful completion.

Oversee all window installation projects, deliver correct estimate project costs and proposals, ensure job site safety, and lead project follow-up as needed.

Responsible for all the business’s financial management, sales, marketing and business development, and overall customer satisfaction.

Deliver exceptional levels of service designed to create a positive customer experience and drive increases in satisfaction, loyalty, and referral business.

OWNER, OPERATOR 2005 - 2019

Brad Lundy Windows, Thornton, CO

Maintained full responsibility for all aspects of the business, managing and leading small to large-size window projects from inception through successful completion.

Oversaw all window installation projects, delivered correct estimate project costs and proposals, ensured job site safety, and led project follow-up as needed.

Responsible for all the business’s financial management, sales, marketing and business development, and overall customer satisfaction.

Delivered exceptional levels of service designed to create a positive customer experience and drive increases in satisfaction, loyalty, and referral business.

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